andrew rutherford
First all all, i cannot understand all the low ratings, they must of been in a totally different hotel, because our holiday here was near perfection.
I had a few qualms about the hotel, after reading a few negative reviews here and there, but for me and my wife this was an excellent holiday and hotel.
First of all the hotel is spotless, rooms were cleaned everyday if you wanted, and the bar and restaurant areas were all run very well.
Food was amazing, again I don't understand the negative comments, I'm a fussy eater, but there was more than enough to eat, from fresh salads to fresh cooked meats and lots of delicious fresh pizza, and lovely spaghetti bolognaise.
Drinks were plentiful and I must of sampled the whole all inclusive menu, but why not.
Bar staff where excellent and some even remembered what drink you had and were already making it as you got to the bar, hardly any queues at the bar neither.
Plenty of places to sit, whether around the pool on sun loungers, chairs or bar stools, or on the solarium on top of the bar.
The beach is literally a 5 minute walk down the road, also plenty of shops around the area to eat and drink and buy gifts.
The WiFi in the hotel was quick and for anyone who wanted it, there is a few English tv channels, to go with the local stations.
The evening entertainment was very good and the team always tried to get everyone involved.
Few things to note, you are given a plastic cup for you stay, to save on recycling this is to be used in the daytime around the pool area, you don't need it at night, there is a local tourist tax, you need to pay when you first checkin at the hotel.
If I had to complain about anything, then plum and/or chopped tomatoes in the morning for breakfast, just to have domething moist, because i cannot eat bsked beans, so just had to have bean juice and also the shower mixer tap in the bathroom had a constant drip every second, but we just put a towel under it and closed the door, but it was a waste of water.
Overall an excellent holiday and we will definitely go back here.
kevin wallace
Our 3 families 7 adults and 3 kids have just returned from an amazing week at the Globales Pionero , Hotel is spotlessly clean in every area,The staff and management work so hard to maintain great standards and should be proud of this hotel. Food and drink choices were excellent also. Animation team kept everyone entertained throughout the day and were great fun to be around. Thanks for an amazing week we will definitely be back to see you soon.
Olena Nyshchak
A little disappointed with this place, when you buy an all-inclusive vacation, you think you have nothing to worry about, but the biggest downside you have to deal with every day is the sunbeds by the pool. Unfortunately, two hotels in this chain use the pools. You have to wake up at 7 am to get a spot. People just book a sunbed with a towel and go about their business. I spent half of my vacation sunbathing on the grass because there was no space, this is not the vacation you expect. The food is mediocre, some dishes were really delicious, but mostly nothing special. The cleaning of the rooms was terrible when we checked into the room, the sink was covered in hair from the beard of previous guests, there was also hair from previous guests on the floor. There is daily cleaning, which is good, but it is also not very high quality. What I liked most about your staff, everyone is very friendly (reception, cleaners, bartenders, restaurant). The animation is very good.
Paul
The hotel itself was kept clean and tidy. The room was clean but was tired looking and the air conditioning only seemed to blow air around instead of cooling the apartment. The shower temperature was up and down while using it but I expect that from a big complex. Some staff were friendly but most grumpy. Quite a few sun beds were broken and I myself had to screw the bolt holding the back rest on. I saw a couple of other people doing the same over the course of the week. Overall I enjoyed the week away, the food was nice but a lot was the same day to day. Drinks were good with a wide variety of spirits etc. the location was nice, close to a nice beach. Lots of bars and restaurants close by
Saffron Downing
i first want to say I don’t understand the 1 star reviews? me and my family first came here in 2023 and stayed for a week, we arrived later than expected and there was still someone on reception who welcomed us and gave us food and also some drinks (it was 2am when we arrived) also offered to show us to our room and help with our suitcases, I’m a really bad fussy eater and was worried to go on holiday because I eat next to nothing but each breakfast, lunch and tea and also at the pizzeria offered a wide selection of food including packaged fruit so it stayed fresh and meals were changed every single day was never a repeat. the pools were clean, only problem is you are fighting with people over sun loungers🤷🏽♀️ rooms were cleaned every day and given fresh toliet rolls and fresh sheets, entertainment is great for kids and also for adults aswell, team are always wanting you all to get involved even throughout the day you’ll be asked to join in with activities, beach is a 3-5 min walk and it’s clean and has places to wash off after you’ve been in the sand! you do have to pay for sun lounges but they are for the whole day and they don’t rip you off with the price. I enjoyed the holiday so much we came back in 2024 and all was the same nothing to complain about, we’re having a holiday next year here with my daughter as all my pregnancy I was craving the food😂 people always complaining about cockroaches are the same people who would complain about flies or wasps, it’s not because off hygiene as the hotel is spotless. It’s something that can’t be helped and my whole two times there I seen two😂 stop nit picking over stuff that can’t be helped other than that a fantastic hotel and will be sure to recommend and always recommend this hotel to anybody that will listen
My Booking
