Luke
Absolutely amazing place, the staff can’t do enough for you, the food was amazing and great variety.
The spa was beautiful and massage was amazing, honestly can’t fault this place at all for the price we paid! Just under £140 for both of us for breakfast, spa & massage! 💪
Jules Ben-Nathan
My wife and I had such an enjoyable time at the Elba Estepona Gran hotel/ spa.
Half board,
breakfast, there was so much choice, amazing.
Dinner buffet, lots of choice plus a fresh meat or fish cooking station by two chefs, I just had to tell the chef what I liked and how I would like it cooked, incredible.
There also was another restaurant but for a small supplement but didn't manage to go.
The spa was very relaxing, and I did go to their gym once and was a good array of equipment. Outdoor very large pool and an indoor heated pool were great. And plenty of sunbeds. I'm looking forward to going back soon.
Toni
We stayed at Elba during Easter holidays and were pleasantly surprised by welcoming and supporting members of staff. Our room was lovely with an amazing sea view. The breakfast was great - lots of fruit, meats and omelette that’s made to order. I’ve managed to learn quite a few sentences in Spanish (thanks to wonderful members of staff).
The hotel itself is little bit dated and probably needs a little refurb - we could hear people talking in other rooms. But it wasn’t a big issue, some people might find it annoying.
Still, it’s a charming place. We are planning to come back later in a year.
Also, there’s Aldi on the other side of the road for those who would like to sample local produce.
Sven F
Beautiful hotel, but the restaurant is an absolute disgrace – a very disappointing experience
At first glance, this hotel seems to offer exactly what you would expect from a five-star resort in a charming Spanish style: beautiful architecture, a peaceful atmosphere, and well-maintained grounds. The setting really had potential for a relaxing and luxurious holiday.
But what I’ve experienced over the past seven days has been truly shocking – particularly when it comes to the hotel restaurant, which unfortunately ruined most of the stay for me.
On the third evening, after dinner, I became severely ill and spent the entire night vomiting. Since then, I haven't felt properly well – which is the last thing you want while on holiday. I had to skip two days of meals entirely because I simply couldn’t eat.
When I finally returned to the restaurant, I paid close attention. I specifically asked the chef to make sure the chicken was thoroughly cooked – yet I was served undercooked meat. The next day, the same thing happened with the salmon. It’s clear that there is absolutely no quality control happening in the kitchen.
And it doesn’t stop there. When I pointed out to the restaurant manager that birds were eating the uncovered cake outside, he didn’t seem to care at all – he just closed the curtains to the terrace door. That was his solution. The hygiene standards are shockingly low for any restaurant, let alone one in a five-star hotel.
Overall, the food here is simply not up to any standard. Not even what you'd expect from a street kiosk. It lacks quality, care, and above all, safety. This is not a minor issue – this is a serious health risk.
What could have been a wonderful vacation turned into a very sad experience. I’m honestly relieved to be going home.
Fatima
Very good hotel, very good breakfast, the bar menu near the swimming pool was unfortunately not the best, I tried it once and that was enough.
Other than that the toilet and the balcony wasn't clean although the room was very clean.
Bathrobe wasn't in good shape.
We found a tab in the room for things we didn't had from the mini bar.
Massage "lomi lomi" was not good at all and Im a lomi lomi practitioner.
This sounds like im only nagging but it is constructive criticism and you can easily resolve these small things, it is over all a 5 star hotel. I loved the spa, the hotel and the very friendly and helpful staff also the welcome drink.
I recommend this place.