A P
Our overall experience at Creta Maris Resort was terrible, and we were genuinely eager for our stay to end so we could move on to our next destination. For a 5-star resort, the quality fell shockingly short.
Food & Restaurants:
The food was consistently awful. The resort is severely overbooked, making it nearly impossible to get reservations at any of the à la carte restaurants. Most nights we ended up at the buffet, which served the same tasteless dishes on repeat. Definitely not what you expect from a resort of this category.
Pool & Facilities:
Getting a chair by the pool was impossible unless you woke up at the crack of dawn. Guests were reserving loungers extremely early, and staff did nothing to manage the situation.
Customer Service:
Customer service was extremely disappointing. I raised my concerns and ended up speaking to three levels of management, yet the only solution they offered was a 50% credit for the stay — which still felt inadequate given the poor experience and the significant issues throughout.
For the price and the expectations set by the resort, this stay was far from acceptable. We would not return and would not recommend this property to anyone expecting a genuine 5-star experience.
Itzik Dabas
We had a lovely time at Creta Maris. The resort is beautiful, with a wide variety of restaurants and great service. The all-inclusive offering is generous, and the staff made our birthday celebration special with a surprise cake at dinner.
We stayed in a bungalow, spacious but a bit dated. The spa is excellent, though quite pricey. The salad and juice bars were very good, but some daytime food stands felt limited, especially the fruit stand.
A few small disappointments: the beach bar only serves Aperol Spritz as its alcoholic option, juice glasses in the main restaurant are tiny, and the coffee there is poor. Restaurant reservations are hard to get, almost impossible on the second night, and from the third night onward you have to book at 8 a.m. or everything is taken. The BBQ restaurant is not really a restaurant but rather another buffet presented as one, seemingly just to increase the count of restaurant options. The food at the à la carte restaurants was fine but nothing exceptional, and we unfortunately got food poisoning after dining at the fish restaurant. Also, the wine selection in the all-inclusive package is very poor compared to other resorts we have stayed at.
Overall, still a pleasant vacation, but with some inconsistencies that the hotel needs to improve.
Sivan Zingerman
We had a great stay here over the past few days. Great food, drinks, beach and vibes. We especially liked Aris at Idaia bar who made us great cocktails! The hotel is divided into different areas making it great for families with lots of activities, and couples who want their quiet areas and great drinks and music with a view. Would definitely come here again!
Michael Vogel
I spent a week at the resort all-inclusive with my daughter. After initially being given a somewhat noisy room, we requested a quieter one, which was immediately accommodated. My daughter loved the kids' club (bookable online) and the staff there. Only very special things (i.e. special wine at dinner) were charged extra. Otherwise, all drinks and snacks were included. The food was always delicious and fresh. We particularly enjoyed the Restaurant Platia, but the buffet in the main restaurant, Enomy, was also always great. All the staff were very friendly and helpful.
There was only one negative thing: One evening, when we wanted to have a drink at a bar, we weren't served but told the bar wasn't for children. I found that very unfriendly, especially since my daughter knows how to behave, and we certainly wouldn't have disturbed anyone on the sparsely occupied terrace.
Nevertheless, we would come back one time.
Eve Shulyak
We had a lovely holiday here. As a pregnant woman I was worried about the drinks options for me but there were so many mocktails I didn't feel like I missed out.
We stayed in the adult deluxe rooms. The room was clean and had everything you need. Some reviews said the rooms were rundown but that wasn't my experience at all.
The adult only pool area was lovely and quiet. Sunbeds by the pool do go fairly quickly but there were always beds on the beach available all day.
Food at the buffet was amazing and the adult only area was nice and relaxed. The food at the restaurants was a bit hit and miss for us and it was disappointing that most of the wines my husband requested (extra charge) weren't available but this wasnt indicated on the menu.
The staff were incredible, seemed genuinely happy and really helpful. My husband said the included alcoholic drinks were great, definitely no watered down cocktails and absolutely no need to tip unlike other places we've been.
The hotel grounds are gorgeous, like a traditional greek village.
I would really recommend this hotel, though I can only speak of the adult only section really. I would recommend booking direct with the hotel because this worked out cheaper and they will arrange private taxi transfers to the airport for free.
My Booking
