John Robinson
Nice hotel. The staff were very friendly. The rooms could be updated a bit, but the staff keep the place very nice and clean. Great location as it is walkable to the beach and to all the restaurants it is also a very short drive to both. It is in an extremely nice and quiet area also with grocery stores a two minute drive away.
Michael Garwood
Excellent staff on reception very good breakfast plentiful with variety. The room was a good size bathroom very good. Small outside space nice to have too. Beds very comfortable. I think the paintwork needs freshening up soon. Located away from the busy beach so noise wasn't an issue. The hill is very steep up and down to the beach. Emma and Mike the English bikers
Harneet Sandhu
Our stay at this hotel was a nightmare. We checked in late because of our flight and the hotel had a musty smell and wallpaper was peeling in the room. Our eyes got red and itchy and my throat became irritated pretty soon after we got to our room. We turned on the AC and the next day the room had a really intense mold smell. We told reception about it and when maintenance came to the room they immediately noticed the smell. Then they upgraded us to a one bedroom suite which didn't smell like mold but still had a musty smell. There was ants crawling on the nightstand, so we didnt even feel comfortable taking our clothes out of the suitcase. Then in the evening there was a massive cockroach on the closet in the living room (see the picture). We called reception and it crawled into the closet and they told us the closet has been nailed shut since they did renovations and that we could let them know if it comes back out. I refused to stay in the room and they offered to change our room again but we asked to have the remainder of our stay refunded because we just did not want to stay there anymore. It was ruining our experience of the city because we were dealing with so many hotel issues. They refunded the rest of the stay and we checked out at 11 pm to find a new hotel. The employees were helpful but the hotel itself was a disaster.
Mike Williams
If this was rated as a three star hotel I would give it four stars, but very ambitiously, it is rated as a four star hotel, which it just isn’t. It was clean, the AC worked well and the staff were nice, but the breakfast was extremely average, the decor is tired and the hotel needs a major refurbishment. It’s just tired. For a short stay, fine, any longer and it would be a challenging proposition.
Swati Patel
Please read if you are planning to stay! Our experience was not good.
We are currently staying at the hotel and not sure how this is considered a four star hotel. We did not have a good experience. The day we arrived at 2pm as per our booking, they said check-in is at 4pm. We traveled all the way from Lisbon early so we can make it for 2pm check-in and had to wait 2.5 hours as the room wasn’t ready. Wasted a lot of our time as we had plans which got delayed. The staff said they would try to get the room ready for 3pm, did not happen and room was ready around 4:15pm. The room we got was okay, bathroom was not cleaned well. When we came back to our room that night we noticed multiple BUGS!! They did not clean the room well even though they had 2.5 hours to clean it before our check-in at 2pm. We had to switch rooms in the middle of the night. The room we got after was a bit cleaner but their floorboard was broken. The hotel itself is old, decor to carpeting to the walls, things chipping off the wall, everything just seems old and doesn’t seem like it’s maintained well. Rooms are decent size if that’s all you care about. Only giving 1 star cause some of the staff were nice and were able to switch our room (which we shouldn’t have had to do in the first place!). Overall, not a good experience, I would not stay here again.
My Booking
