Luca Venturelli
Very disappointing experience.
When we arrived for check-in, the receptionist who welcomed us was extremely rude and unhelpful, which immediately gave us a bad first impression. Luckily his supervisor is very good.
Once we got to our room, we found ants inside, the shower was dirty, and the soap dispenser was empty. We had booked a room for five people, but the sofa bed, where one of us was supposed to sleep, hadn’t even been made.
After a long journey, all we wanted was to rest. We asked the reception to have the sofa bed prepared, but despite calling three times, nobody came. We waited for over two and a half hours with no response. Eventually, we had to leave for dinner without being able to rest. Only after stopping by the reception in person again did someone finally come to make the bed.
Overall, the service was extremely poor, the room was not properly prepared or cleaned, and the lack of communication and professionalism made for a very frustrating stay. Unfortunately, we cannot recommend this hotel.
Scott Brandt
A very nice property. Lots of room in the apartment. Good kitchen and It had a nice outdoor table and chairs. We were very close to the pool. The only negative thing was a lack of storage for clothes. There was only one closet and no other place to put clothes.
Robin O Donovan
Place and room was unreal, I have to say though when we were checking in and also leaving there was 2 large women with glasses handling reception and check in, never in my life have I met 2 ruder women, unbelievably passive aggressive and full of smart remarks for no reason. Really put a dampener on the end of the holiday.
Matthew Johnston
They make you pay for your own golf balls even though it already cost 80+ euros for 2 hours. The staff were also very rude at check in and when returning clubs. The service very slow for food at club house. Steak sandwich was cold and overdone. Avoid if you don't want a fun time.
Chirag Jain
Excellent stay. Very clean, spacious and peaceful location in Albufeira. We stayed in one of the apartments, had overall great experience and could enjoy our stay. Nearby grocery store Spar was perfect for daily needs. Nearby beaches were approx. 15-20 mins walk.
