Kim Walsh
We booked Mar Amantis as a last-minute Jet2 deal. It’s a 3-star all-inclusive, so we had realistic expectations and weren’t expecting luxury.
Our flight was delayed by around five hours due to weather, which wasn’t the hotel’s fault. However, arriving in the early hours made check-in frustrating. The transfer dropped us between two buildings with little signage, and we were sent to the wrong one before being directed across the road. We were also given drink and meal tokens without any explanation.
Our first room was very dated, with dark brown 1980s-style décor. The next morning, we paid €172 to upgrade to a sea-view room in Building 2, which was much better: clean, fresh, nicely decorated and overlooking the bay and beach. The small fridge was useful.
Unfortunately, that evening we found a large cockroach inside my wash bag, which had been left on the bathroom vanity. Cockroaches also appeared on the balcony at night and could get under the patio doors. Nymphs were visible around the pool, raising concerns about carrying them back to rooms or luggage.
When we reported this, reception told us, “This is Ibiza – we have cockroaches and snakes.” We understand Ibiza has a hot climate, but cockroaches inside a hotel bedroom should not be treated as normal. We were moved to another room for one night and offered the choice of staying there or having our original room fumigated. We stayed in the alternative room and bought our own insect spray to use around the patio doors.
Staff were mixed. The housekeeping team were excellent, and Angel at the bar was lovely. Maria and Claudia on reception were helpful, although some bar staff appeared unhappy and another receptionist was rude and dismissive.
Breakfast was the best meal, with a good selection, although only two coffee machines caused long queues. Dinner was bland and repetitive, so we ate out most evenings.
The additional charges were frustrating: €10 deposit plus €2 per night for a kettle, €10 for the safe, €10 for a second room key and €10 for a pool towel. Drinks were served in very small cups, with extra cups costing €2, and cups couldn’t be taken to the room. The pool was fine, but closing at 7pm seemed early for Ibiza, and sunbeds were difficult to secure.
Overall, the location is good, the upgraded room was lovely and some staff were excellent. However, finding a cockroach inside my wash bag was unacceptable. Combined with the dated accommodation, repetitive food, extra charges and inconsistent service, we wouldn’t stay here again.
Our tip: pay for the Building 2 sea-view upgrade if possible and bring a reusable cup for drinks around the pool.
Paulina Skalinska
Unfortunately, the hotel did not meet our expectations. On the contrary, we had some very disappointing experiences during our stay.
On the second day of our stay, the air conditioning leaked and soaked all of our belongings. We reported the problem to reception, and it was quickly resolved — or at least that is what we thought. During the night, while we were sleeping, the air conditioning started leaking heavily again. We immediately contacted reception, and we would like to thank the extremely kind and helpful staff, who offered us another room.
Unfortunately, moving to the new room was also a disappointing experience. There was a very unpleasant smell in the room, and although we had booked a room with a sea view, the view was actually of old buildings.
I would like to emphasise that the reception staff and the housekeeping team were truly wonderful, and we are very grateful for their kindness and assistance. Unfortunately, our experiences with the rooms were extremely frustrating.
The food was excellent, and the swimming pool with its beautiful sea view is definitely a big advantage of the hotel.
Sadly, we came to the hotel to relax and enjoy our holiday, but the hotel's standards and the problems we experienced did not allow us to do so.
Murray Watt. FCC
Hotel was good with good food and choice but could be doing with heating the plates in the restaurant. standard rooms are basic (3 stars) with no fridge or storage in the toilet (get rid of the bidit and put in a unit) upgrade is worth it if you can get one (4stars). Location is good and so was our experience.
Corina Ciancus-Petre
Everything seems to me to be a small step away from a 5:
Room would have been a 5 if beds would have been just a bit more stable.
Service would have been a 5 if the available instructions would have been clear (on brochure Internet cost but is free, where to find something is always a question till you get used. But you are always welcome to ask).
Location is good, just that I can imagine that in full season it's quite busy and the nearby beach becomes too small.
Food is generally very tasty and enough but some items can be a miss.
Only the friendliness of the staff is definitely a 5.
Beth Clegg
Spent a week here May Half term . Stayed in Mar Amantis 2 . Rooms were a little dated but nothing bad and useful as a base and to sleep. Pool was lovely and it was nice not to have the usual towels on sunbed drama as the poool area was locked until 10am each day . Evening entertainment was overall okay and a mix of brought in acts and karaoke /Dance nights There was a fab guy who worked hard to engage with everyone and get them involved . They also had the usual sport activities during the day such as darts or water polo. Restaurant was in building 1 just across the road and was usual all inclusive buffet and a freshly cooked section each night which varied from Fahitjas to Noodles to Kebab , They had tables outside which had a view over the bay . Only issue Id say is sometimes was hard to get a decent table as they had square tables for 3 or 4 but they were quite tight so we prefered trying to get a rectanguLar 4 by the window . There was also a snack bar in Armantis 2 which had chips /Pizza/Burger and Nuggets which was freshly cooked for you .
Overall a lovely place , the staff were pleasant and friendly and we would go again
