Kennet Koesling
I've been to this hotel couple of times before and have noticed a noticeable deterioration in the facilities. ABOUT THE ROOM/APARTMENT: The showers have a design flaw, since there is no separation, the water from the showerhead spills all over the bathroom, even outside the bathroom. To avoid this, you should use towels as shown in the photo. At the same time, you may notice that the bathroom walls are generally moldy or unclean. As can be seen in the second photo, the kitchenette is well-equipped to cook simple meals. Good size Mini-fridge. To make coffee, you'll need paper filters. Many of these rooms have a view of the pool area, which makes it very pleasant. Air conditioning could be better. COMMON AREAS: The hallway walls haven't been painted in a long time, and you'll notice this quickly. The rest of the common areas are well maintained. WIFI: The connection is very poor. It doesn't seem like they have any intention of improving it. BUFFET: The breakfast is varied with typical breakfast items and is well worth it. As for dinner, I would recommend skipping it and eating in restaurants or having dinner prepared in your room. Therefore, if you plan to stay here, only book with breakfast included. STAFF/ATTENTION: Wonderful. The entire hotel staff is super friendly and smiling. SPA: It has a sauna, steam room, ice-water pool, and hot tub, and also offers massages. The spa facilities are in very good condition. If you don't mind this details, this hotel will be satisfactory.
Heike Leis
The location of the hotel is absolutely perfect — close to everything you need and great for exploring the area. Unfortunately, the food was a bit of a letdown; it lacked variety and flavor, and could definitely be improved.
When it comes to the entertainment team, Luis (the new one) really stood out in a positive way. He was energetic, friendly, and made the activities enjoyable for everyone. On the other hand, Michael came across as arrogant and a bit over-the-top, which made some of the entertainment feel forced. Honestly, Luis did a much better job and created a much more welcoming atmosphere.
Overall, great location but the food and parts of the animation team could use improvement.
N G
If you judged this hotel on first impressions of the facilities you would think it was great. Good pool areas with 3 pools, one suitable for toddlers kids club, onside shop and snack bar. The reception is bright and airy, with a huge bar area and outdoor entertainment area. Their is a walkway to the beach 50m .
Where this hotel is let down imo, is the rooms. We had a suite, spacious and airy, it looks like two rooms made into one. Lacks basic facilities that UK visitors might expect(kettle,available for hire). Rooms themselves are tired and need re furbished.
Breakfasts are decent, but I would not recommend the evening meal, salads and deserts are good; however the cooked meats are poor and selection is limited,to be Frank it was disappointing.
Staff are very friendly and they have a good kids club. However the glaring fact remains it needs investment,it could be so much more.
The patrons are predominantly German and hence it caters mainly for this clientele.
Definitely not a 4 star.
James B
So far, unimpressed. The “double room sea view” is somehow the exact same as a “double sea view.” This was most unexpected when I checked my family in, and there was no help from reception; I actually think I got a fast one pulled on me as a foreigner. There is very little space in the rooms and the tiny mini fridge was broken upon arrival. The entire building is outdated
Seyfeddine Bennaceur
The hotel should not have the beach advertised in any of their promotions as long as it is not under your responsibility: the beach just in front of of the hotel is ran by the municipality so you have to pay a bit more than 18€ a day (in addition to the 3€ per person per night as tax paid at the hotel upon arrival).
We appreciated the effort of cleaning the rooms every day it makes up for the very old furniture and towels and the salty running water.
No mention of allergies in the restaurant you cannot ask the staff at every stand about its contents especially when they are multitasking and serving sometimes half cooked pancakes or churros (the restaurant staff are very kind though).
It is nice to have mini fridges and air conditioning in the rooms but is it better if those are working properly.
Eight nights at a hotel on an island dining on site every day 0 times had proper sea food prepared is a shame really (beside the sticky Paella)
The location is great really everything is close by and I really mean everything as there’s not much to see or to do in Can Picafort besides relaxing at the beach.
