Yosi
What I liked:
• Beautiful resort with stunning gardens, pools and beach. The atmosphere is relaxing and luxurious.
• Exceptional service : friendly, professional and always helpful staff.
• Lovely surprise with the heart decoration on the bed
• Excellent housekeeping and very clean rooms.
• Great food quality, with different dinner options every evening and an outstanding pastry selection.
• Very convenient hotel app for check-in and activities.
• Supermarket inside the hotel with reasonable prices.
• Free and easy parking
• Plenty of sunbeds available .
• The hotel really feels like “A Place to Live” - you can easily spend a week or more enjoying the facilities, activities and restaurants.
What could be improved:
• Rooms are comfortable but feel a little outdated compared to a modern luxury resort.
• Bathroom amenities are average, and the coffee machine could be easier to use.
• Gym is quite basic and could have a wider variety of equipment.
• Breakfast gets very crowded between 9:30–10:30, so arriving earlier is recommended.
• Wi-Fi could be stronger in some areas of the resort.
• Surprising that there is no public jacuzzi/whirlpool area for a resort of this level.
Overall:
A fantastic resort with outstanding service, beautiful surroundings and excellent food. we had a wonderful stay and would happily return.
Lara Zaarour
The staff is EXTREMELY friendly and helpful. One of the best I have honestly ever encountered!
We had a great time: the resort is spacious, clean, has beautiful views, and a wide variety of restaurants too.
Thank you so much Marina and Maria for everything and for making our stay worthwhile- you guys are truly amazing! Thank you for taking excellent care of all of us!
Highly recommended!
Kim Ramsey
We loved this hotel! It is amazing. It gave us a “wow” experience. The views from the lobby and rooms are breathtaking. We loved the beautiful infrastructure, several restaurants, infinity pool, buffet, live music m, romantic lounges, and organized activities for families. We were also thrilled to find such a kid friendly hotel. It’s a rare combination. The staff also goes out of its way to help satisfy your every need. Live music at night in the outdoor bar was also a welcome treat! We recommend this hotel highly. The staff surpasses expectations and aims to please. The check in process could be more streamlined as it took us 1 hour and 15 minutes to get into the room. All else was spectacular.
Ruth Welti
We had together with our daughter, her husband and grandkids wonderful holidays at Amarandis.
First we would like to thank the reception team. They made it possible, that we (a couple - arrival 5 days later) had a swim up superior room next to our family with a swim up family room.
The Hotel complex is in a simple but very impressive way designed. The architecture adapts to the environment of the Hotel and everything is generously executed. The main pool is huge and the sun loungers are very comfortable with alway fresh towels and lie apart from each other.
We had dinner in the main restaurant but also at Blue Monkey. The food tasted excellent and also the variety of different art of food we enjoyed very much.
The staff is very friendly und very accommodating. Two minor things we would mention which could be improved; the red wines are served too warm and the beds were for us too soft.
We’ll definitely come back in one of the next years (after the new airport of Heraklion is running 😂).
Catalin Ularu
Is a truly a hotel to live. Everything I experienced was exceptional and exceeded my expectations in every aspect. It is the best hotel I ever went. The location, the service, the room, the restaurant, the people (employees) who were there for everything I needed.
The pool with salt water and with is unique design, the front beach with sunbed and umbrella in any places throughout the resort, the design pool that surrounds the hotel which gives a unique look to the resort, everything is outstanding . The hotel is a show in itself.
You can choose which restaurant you want, each with different options and of course with great food.
I highly recommend this place for an outstanding vacation, relaxation and good mood.
I would like to mention our concierge Alyna Romanova. I would like to thanks her for being so kind and helpful. You made our vacation even more enjoyable and your personal touch was very appreciated by us. Thank you very much, Alina.
