Jessica
We recently stayed at this hotel and unfortunately felt that it did not live up to its 4-star rating, especially considering the price.
Positives:
* The view from the hotel was truly beautiful and one of the highlights of our stay.
* Most of the staff were friendly and tried to be helpful, which we appreciated.
Negatives:
* The fruit served at meals was often unripe, which was disappointing.
* There was only one pool available for regular guests (unless you were part of the "My Favourite Club"), and it was almost always overcrowded.
* Sunbeds were frequently reserved early in the morning with towels, and the staff didn’t seem to enforce any rules against this.
* The breakfast was exactly the same every day—no variety at all.
* Our room was not properly cleaned: the floors were never mopped, and the bath towels were sometimes dirty. Shower had no pressure
* The à la carte restaurant didn’t offer anything special. In fact, the food seemed like it came from the same buffet, just presented a bit nicer.
All in all, the hotel has potential, but the overall experience did not justify the price. With the current standard of service and facilities, it should not be considered a 4-star hotel.
We would probably not come back again.
Adam Fraguela
It was an amazing holiday - the staff was extremely helpful and kind to us throughout the entire stay.
The food was exceptional - different themed meals each night, with a variety of options.
The room condition was very good, clean, air-conditioned (beneficial due to the heat).
Overall, I would definitely recommend this hotel.
Kerri Watson
We had a truly lovely stay at this beautiful hotel in Zante. The staff were really friendly and welcoming, always going the extra mile to make us feel at home. The hotel itself was spotless with a calm, relaxing atmosphere especially in the My Favourite area.
One of the highlights was the massage — really relaxing & so rejuvenating! We also really appreciated the special care and attention given to dietary requirements, which made dining here stress-free and enjoyable.
Highly recommend for anyone looking for a peaceful, caring, and refreshing getaway.
Victoria Gateshill
This is a fabulous hotel which is perfect to unwind and enjoy the superb Greek food and hospitality. It is slightly isolated but the bus into Tsilivi is only €2 Euros and well worth it. When we arrived the receptionist told us we had arrived in paradise - she was right!
Steve Wiggins
Firstly I cannot fault the staff at this hotel they were outstanding, always very helpful and friendly and they made our stay here far more enjoyable. The hotel itself is very clean and very tidy but the rooms are starting to show their age and wear and tear.
The biggest issue I had was that the hotel is divided into 2. The normal guests with blue wristbands can use the main pool, pool bar, main restaurant and lobby bar. There is then the My Favourite Club guests with black wristbands who can use the whole hotel which includes an additional 2 pools and bar as well as all areas used by the normal guests. We were told we could join My favourite club and have access to the other facilities for an additional cost of €55 per person per day!!! The lack of space around main pool area meant there were not enough sunbeds but if you didn’t get a sunbed there was no where else in the hotel to sit and relax and sunbathe which meant guests were reserving sunbeds before 7am!!!
My Booking
