Daniel Mitchell
Filoxenia is best described as modest. It doesn't have much, but what it does have, it does well. Not a bad hotel if you just want to eat, drink, and lounge.
It is made up of two areas separated by a dirt road, each area has a pool and rooms. One area has the reception, and the other has the bar, restaurant etc. The whole hotel was very clean and tidy.
Our room was based in the area attached to the reception. The room was nice and modern. But like with many modern showers and basins, they do not drain well. The bathroom would flood partially after each shower, this was an inconvenience. We had two single beds pushed together (I'm not sure if we had the opportunity to chose a single king or queen bed), and one of the beds had the tendency to move away from the other, which was another inconvenience. There was no way to lock this bed in place. The mattresses were of the firm spring type, which I didn't like. That being said, I made do, and I didn't bother asking if I could be given a foam mattress topper. I also understand that you have to pay for AC, it's something like 10 EUR a day. It wasn't hot enough for me to ask about this, but if it is 10 EUR then I think that is a lot.
The restaurant was okay. The food was good. The selection was on the smaller side, but this makes sense considering the size of the hotel. This didn't bother me as I eat almost everything. As the restaurant is a buffet, you have to squeeze past other tables with food in your hands to get to your table which is a inconvenience.
And that's about it. The staff are friendly, polite, and helpful. It's about a 25 min walk from the hotel to the beach. 15 min walk to town.
rob Kemp
The staff were incredibly helpful and chatty when asked questions, the pools were fantastic and the food delicious. I'm particularly grateful to Dennis for helping me out with a wardrobe malfunction just before a wedding. The TV wasn't working but to be honest we wouldn't really have used it much when we had our phones and tablets. I highly recommend this hotel and hope we get the chance to go again some day.
Jacqueline Mackay
Beautiful hotel, second time being here, about a 15-minute walk into town. We had family rooms with two bedrooms. Food was not loads of choice, but it was fresh and hot, and you could find something every night. The only thing that would put me off going again is no none smoking area, and every night by the bar there was a couple that just chain-smoked, and I came home with an awful cough.But otherwise i would go again i adore Zante and the people are just so nice friendly 😀 ❤️
Hayley Hudson
From the moment we booked directly with the Filoxenia Hotel, the tone for a warm, personal holiday was set. Courtesy collection from the airport meant we skipped the stress and started relaxing straight away. When we arrived, Denis greeted us with a smile, helped with our luggage, and we opened the door to our room to find a welcome package of snacks and wine, the perfect start to a week of genuine hospitality.
We stayed in the older part of the hotel in a spacious two-bedroom apartment , something we truly appreciate as a family of four (with a 10-year-old and a nearly 18-year-old who both value their own space). Some might call this part “dated” , we call it traditional and charming. For us, tradition, cleanliness, and atmosphere always win over the latest décor trends.
What really makes the Filoxenia special is the people. Every single staff member works incredibly hard, always with a smile, and there’s a real sense of teamwork. Denis on reception and the lovely smiley lady whose name I sadly didn’t catch made us feel instantly welcome. Alec and Julien at the evening bar always had time for a chat, and the Day Barman (again, sorry I didn’t catch his name) was fantastic, keeping the bar spotless and sharing a running joke with our youngest, who finally found the confidence to speak to him on the last day.
Evenings here are just as much about connection as entertainment. Greek night had everyone involved, the live band with saxophone and jazz singers had us singing along, and our balcony “lock-out” incident (thanks to our eldest!) was rescued by Alec with good humour. Around the pool and bar, families played Uno, kids made friends, and there was that unspoken holiday camaraderie where people smile, say hello, and respect each other’s space.
Food was another highlight, traditional home cooking, BBQ nights you could watch from your sunbed, and something new to try every day. The restaurant staff were absolutely wonderful. Warm, attentive, and working seamlessly together to make every meal feel special. They always had time for a friendly word or a smile, even when the restaurant was busy, and their care made the dining experience feel personal as well as delicious. The mysterious and delicious “milk pudding” became a firm favourite (still need to find a recipe for it), and the kids grew braver in trying new dishes while always having something familiar to enjoy.
The walk into town is lovely, especially if you can manage the 6am stroll to catch the sunrise with a chorus of cockerels for company. There’s a shuttle bus if you want it, but timing the walk outside of the midday heat made it a pleasure. The guy who runs the shuttle, maintenance and seems to always be around looking after the place is super friendly and always has a smile.
If you’re looking for a laid-back holiday where you can connect with your family, meet kind-hearted people, and let life slow down just enough to notice the important moments, the Filoxenia Hotel is perfect. You’ll leave feeling exactly as we did: family, relaxed, and connected.
Jane Garfit
Let's start with the positives.
The staff are lovely, apart from the girl on reception who was extremely rude on more than one occasion. The food was ok and our plates were always full. Our room was cleaned daily.
As for the hotel, awful.
We'd booked a 2-bedroom room which, on arrival, we found out was on the old part of the hotel so didn't look like any of the pictures as they were taken in the refurbished side. The room was grotty, and the bathroom floor got wet as water and bubbles came through the drain on the floor. The seated area was tiny and comprised of a settee big enough for 2 people so it's not good if your family is larger.
Outside the large pool was ok but the kids' pool was surrounded by a concrete wall that was boiling to the touch which is not ideal for a kids' pool.
The hotel is situated outside of town on a really busy main road which again is not ideal if you have younger children.
All in all, I would not recommend this hotel