Abby-Jo O'Sullivan
After reading all the bad reviews myself & my partner we’re dreading it!!! But we were pleasantly surprised when we arrived, the Manager arrived with in 5-10 minutes of me calling him…..the manager was extremely helpful and very polite, although we had to stay at alternative accommodation for one night due to an issue (manager had sorted for us & payed for and the transport) we thoroughly enjoyed our stay here. I would most certainly book to come back. Yes the pool has some bits in but that was usually in the morning after a windy night but the manager cleaned the pool a few times throughout our stay, he was there everyday and always around should we have needed him. These apartments are within a great location and only a short distance from the Main strip would highly recommend if you’re looking for a quiet break. Rooms are also lovely and spacious with everything you need.
Rose Bysley
2nd stay here, basic apartments if you just want a shower and a bed it’s fine not had any issues yet. We always eat out. We don’t use pool doesn’t look inviting. We left bags locked in reception and come back for shower etc if flight is in evening got given key to post in key box when you lock up and leave.
C G
Absolute joke!!!!! Reception is non existent!!!! Waited ages for someone to check us in, after numerous calls to property.
Had to pay €100 damage deposit, which was grudgingly returned the day before departure as we had to check out at 5am, and only after being told we would have to come back later as reception wouldn't be open until 11.30am?!
TV doesn't work as there is no signal. No information/passwords for WiFi.
No room service at all for three days, despite seeing housekeeping in and out of other apartments each day, so had to buy our own toilet paper.
Towels thin and threadbare.
Water supply went off to whole complex in the early hours of morning, and wasn't restored until 10.30am, with no communication from property management. We and other residents had to take the salad drawers from our fridges, fill it up with water from the swimming pool in order to flush the toilets. As another reviewer said this is clearly an ongoing issue.
Such a shame as the complex is fantastic in terms of location, and the rooms themselves are spacious.
Customer service is non existent, and clearly property management are not all interested in their guests.
I would not recommend
Louise
Avoid at all cost no reception had to call late at night to check in room 16 window taped up with gaffer tape put didn’t stick so open all night and no kettles pots pans no cleaning in a week no clean towels bedding etc no air con no WiFi have to pay manager only turns up 15 mins a day showers blocked just a joke surprised it still open needs reporting for condemnedment!!!!
Covered in flea bites all over and swimming pool never been cleaned people using water out there to flush toilets though TV don’t work and wardrobes broke
And they moved us rooms and still same!!
AVOID!!!!
Claire Cranny
Please read the reviews before you stay here. This place is manky. I had to get moved to another apartment because of cockroaches. The manager didn even apologies. Iv got bites all over my body from the beds. Pillows are yellow. Towels are disgusting. Unfortunately I had to leave the place due to safety concerns.