Dominik S
We had a wonderful stay at this hotel and really enjoyed our vacation. A special thank you to the animator Fletza! She was always full of energy, created an amazing atmosphere, and made sure everyone had a great time. She brought so much fun and positive vibes every day. Thanks to her, our holiday was even more enjoyable. We would definitely recommend this hotel!
Mitja Kočevar
We stayed at Kouros Palace for 7 nights in early June 2026 with our 6-month-old baby.
The hotel refurbishment is almost complete and the newly renovated areas look beautiful. Although the resort is built on a small hill and some paths are quite steep, we found everything to be accessible with a stroller.
We stayed in one of the beachfront bungalows, which was newly furnished, modern and very comfortable. It was located right next to the beach restaurant and bar, a 5–7 minute walk away from the main complex, with a shuttle service available on request.
Unfortunately, there were also some downsides. The right sink in our room was leaking and unusable. We reported the issue on the first day, but it was never fixed during our entire stay. There were also quite a few insects around the room, although this is somewhat expected given the location and season.
Wi-Fi throughout the resort was very poor and unreliable.
Most of the staff appeared to be new, but they were friendly, hardworking and always willing to help. A few managers, however, came across as rather unfriendly and less approachable. Special thanks to Myllene and Gerard at the beach bar, who were always welcoming and friendly.
The pool area was one of the highlights of our stay. It was very clean, well maintained and there were plenty of comfortable sunbeds. Despite the usual habit of guests reserving loungers with towels early in the morning, we never had trouble finding space. During our stay, we could see the hotel continuing to improve the property, with additional cabana-style loungers and other amenities being delivered and installed almost daily.
The beach itself is nice, but access is somewhat difficult and during our stay there was a lot of seaweed and rough sea conditions, which limited its appeal.
Food quality was probably the biggest disappointment of our stay. For a hotel marketed as a five-star all-inclusive resort, we found the overall quality of the food surprisingly low. The variety in the main buffet restaurant was rather limited, and the advertised themed dinner nights did not seem to make any noticeable difference to the selection or atmosphere. The beach restaurant was particularly disappointing, with a very limited offering and food quality that fell well below our expectations. Drinks were also somewhat disappointing. Spirits often tasted diluted, juices and wine were of rather low quality, although the local draft beer from Rhodes was enjoyable.
One thing we found rather unusual for an all-inclusive resort was the water policy. Only one large bottle of water was provided in the room upon arrival. After that, guests either had to refill bottles at the bars or purchase additional bottled water from the nearby mini market. While this is not a major issue, it felt somewhat out of place for a five-star all-inclusive experience. A much more convenient and environmentally friendly solution would be to provide fresh drinking water to rooms daily in reusable glass bottles or refillable containers.
Overall, Kouros Palace has great potential thanks to its beautiful renovated rooms, clean pool area and friendly staff. It is clear that significant investments are being made in the property, and we believe the hotel can become an excellent resort once everything is fully completed. However, some aspects of the service, food quality and maintenance still need improvement to fully match the standards expected from a five-star resort.
Unfortunately, despite the many positives, the disappointing food quality and the inconsistent level of service had a significant impact on our overall experience. For that reason, we feel that a 3-star rating is a fair reflection of our stay.
Henrietta Bradwell
Nice hotel but the food was awful!! Entertainment terrible!! Not clean anywhere i saw so many things dropped on the floor round the pool no one cleaned it ever!! The rooms are only cleaned every 2 days!! There's no way this is a 5 star Hotel!! I wouldn't give it even 3 star!! So many things are wrong, even the drinks weren't good!! Would never recommend; will never go back!!
sienna walker
Here’s a polished version that keeps your points strong without sounding overly emotional or ranty:
We recently stayed at Kuros Palace in Kos and unfortunately the experience was extremely disappointing. The hotel has clearly been renovated recently, but it looks nothing like the photos advertised online. The images are very misleading and feel like false advertising. Calling this a 5-star hotel is unrealistic — in our opinion it would barely qualify as a 3-star property.
The food quality throughout the stay was very poor. The buffet felt more like a basic canteen than a luxury resort dining experience, and we even found hairs in our food on more than one occasion. The “sushi restaurant” advertised on the website was not operating at all during our stay. When we asked staff about it, we were bizarrely told we could still go up to the rooftop to take pictures.
The à la carte restaurant was also disappointing. The menus were printed on paper, staff could not explain the dishes properly, and my vegetarian main course was genuinely awful.
The room itself was not maintained to a high standard. The door was badly damaged and beaten up, the cups provided were dirty, and rooms are apparently only cleaned every two days, which is shocking for a hotel claiming to be 5-star.
The facilities also did not match what was advertised. The luxurious padded sun loungers shown online were actually cheap plastic loungers, and the day beds and bean bags shown in promotional photos simply did not exist.
To make matters worse, when we arrived late in the afternoon the only food available was a sweaty wrap left in cling film at one of the bars. The WiFi barely worked throughout the stay as well.
The beach was also unfinished and looked honestly a little dangerous so we didn’t even walk down to it.
Overall, this hotel massively overpromises and underdelivers. We left feeling extremely disappointed and would not return or recommend it to others expecting a genuine 5-star experience.
I would like to add however that we were listened to by Jaro at the front desk who was helpful and accommodating offering us a room upgrade. He was lovely and very kind.
Molly Harper
The hotel has been very well refurbished however it doesn’t live up to a 5 star experience. Our last night was a disaster- raw chicken served at the evening meal (I don’t feel my complaint about this at the time was taken seriously at all which is very concerning from a food safety point of view) and we discovered the ladies toilet doors in the main building could only be unlocked from the outside. Thankfully my husband was nearby so was able to come and let me out of the toilet every time I went. However it seems someone else wasn’t so lucky!
We complained to reception about both instances. We were told by the lady on reception (couldn’t find the restaurant manager) that the chicken was okay because there was “no blood”. Despite the fact the chicken was COMPLETELY RAW. And that I must not know how to use door handles. The food was on par with a school canteen and a lot of things we were looking forward to were not operating when we arrived.
It’s a shame because the hotel is beautifully renovated, the location is quiet but conveniently located for the airport, and there’s a great car rental place opposite- but the food and customer service is what really holds this hotel back
My Booking
