George Knight
This hotel was amazing, the rooms were really modern, clean and tidy. The location was a 2 minute walk from all bars and restaurants and 200 metres from the beach. It was also a 10 minute walk from palmanova the next beach on.
The pool area was a real attraction and was really easy to get beds, and was very accommodating for our 8 month old.
The breakfast was spot on and had everything you could think of.
All in all the value for money for this hotel was 10 out of 10 I would highly recommend.
Igors Devels
One of the best stays in Mallorca so far. We stayed in a loft room that is super spacious, with soundproof windows, great views, and all the amenities, including bathrobes, a coffee machine, microwave, and a minibar with free drinks, including a couple of beers.
The queen bed was extremely comfortable, and we fell asleep in just a couple of seconds.
Thanks so much for the warm welcome at the reception. We will continue choosing the Melia brand to enhance our stays in the future.
A small suggestion: The rooftop bar and pool close at 6pm We stayed off-season, in mid-May, but it would be great to enjoy the sunset with a drink even in May.
Thanks a lot 🙌
Rendy Rendy
Nice and unique pool. Awful breakfast, not fresh pastries, always the same options until you get bored, atmosphere is like in the factory, coffee tastes so bad. Nice gym. Found one staff lack of attitude. Furnitures in the room were not decent a lot of things have to be replaced.
Petra Papp
Today we visited the hotel’s rooftop pool. At the entrance, there is a large sign clearly saying “Free Entrance,” so we decided to go up and have a look.
We sat down on two regular sunbeds when a female member of staff approached us. Unfortunately, her attitude towards us was completely unacceptable. The first issue was that she refused to speak English and kept talking only in Spanish. We politely explained several times that we did not understand Spanish and asked if she could please speak English, but she ignored our request.
We then asked her to repeat what she was saying into our phone so we could translate it. Even this seemed to be a huge inconvenience for her, and throughout the entire conversation she kept making rude facial expressions and clearly showed that she did not want to help us.
After we finally managed to translate what she had said, we understood that the daily entrance fee was €35 per person. We had not planned to spend the whole day there, so we decided not to pay and got up to leave. Instead of simply letting us go, she followed us all the way to the elevator and waited there until we left.
I believe that this is not the way potential paying customers should be treated. In such a popular tourist destination, I also find it unacceptable that a member of staff was unwilling or unable to communicate in English.
After such a negative experience, I cannot recommend this place. Even if we had planned to stay for the whole day, we would have left because of the staff member’s rude and unprofessional behavior.
Neni
I'm not used to expect a standard hotel to be perfect, but there's a couple of things that I do like here ; the bed is very comfortable and the room is very well- isolated so you will for sure have a good sleep after your long night of club-hopping 😉.. location perfect and breakfast is good, I just wish that they use a better coffee beans to help with my hangover 😁. All in all, thank you for the service.
