Amelia Wilson
Favourite hotel ever! All the staff are incredible! So friendly and accommodating. Food is 100% the best I’ve ever had at any hotel, plenty of activities, pools are lovely. Bars have very nice drinks options, the bar staff around the pool were so attentive and fun. Rooms and bathrooms are very nice and clean, we had a lovely view of the pool! The style and decor is beautiful! It’s all amazing. Will always recommend this hotel to others. This is our second time here and we will for sure be back very soon! Too many kind people to name but a bit thank you to all the wonderful staff for looking after us so well! :-)
Jodie
Beautiful hotel with beautiful grounds.
Slightly out of the way but we prefered that. Rooms are spacious and spotlessly clean. Fresh towels always available.
I didn't find the bed that comfortable, I found them to be hard, I also felt that the pillows were lumpy.
Food was good but repetitive after the first few days.
Drinks were no different to any other all inclusive, they were enjoyable though.
On to the staff, they were brilliant and extremely friendly, we barely went to the bar, nearly all our drinks were brought to us.
Overall, I'd score it a 9.5 out of 10
S R
SIMPLY WOW! This hotel should have been 5* plus! We travelled a lot and go away every half term; we visited this hotel for the 1st time and we will be back. Amazing atmosphere and an outstanding customer service. Superb staff who are simply happy and proud to work there. 10/10 on absolutely everything. Room spotless cleaned every day. We flew in on Valentine's day and the room / bed was decorated in this style. Upon arrival to their main dining hall, we were greeted by a champagne. All the tables and interior were decorated with same theme too.
Beautiful views and bespoke maintained garden / grass / hedges / greenery. Delicious food and a huge range to choose from. Super helpful and very friendly kitchen staff who will ensure you are well looked after / fed / watered. Also available food truck, if you still fancy more food. You will not be bored here: tennis, table tennis, water aerobics, badminton, yoga, bingo, darts, spin classes, dance classes to name just a few. 3 heated swimming pools to choose from. Sports and games room. Evening entertainment from fabulously talented Star friends. We saw: Michael Jackson, Around the world, Hollywood, Moroccan night (folk music - simply superb). I teach Music and Drama and I can assure you their entertainment is 10/10.
We loved this hotel so much that we wanted to extend our stay, however due to no seats available on the flight later on, we were not able to do this.
Special thank you must go to the following staff:
-Mr. Walid, the general manager, for a fabulous hospitality and the cocktail party
-Hanane (ensuring my daughter was on the dance floor every evening)
-Souki and Mery (we miss you both!)
-Ayoub (aka Joker) and a gentleman who also worked in a bar (apologies, did not write your name down)
-Adraoqui
-Marwa
-Caique
-Beatriz
-Jota
-Mr Happyman
-and the rest of team who absolutely make this hotel special.
anna Goncalves
We had a long weekend at this hotel and loved it.
The rooms were perfectly sized, however they had very hard pillows (my only moan)
The hotel is large and well placed, has everything you need from family and children areas to a zen pool area for those who want to relax by the pool.
So many activities to choose from, sprawling grounds, plus they have nightly entertainment.
Food was outstanding, considering it’s a buffet, there are so many fresh choices and recommend the Moroccan food options as they were incredible.
They do have another restaurant but enjoyed the buffet to much to try it.
Spa was great, had three massages while there
Mohammad Mujahid
It has been a real pleasure for my friends and I to stay at this hotel. The service from Walid and his workforce was exceptional. His Guest Service Manager Fadoua was Amazing - just A class! I hope she is recognised for her dedication. She is an important/Valued member to their team.
We had some guests who pushed in front of us and she dealt with them beautifully and professionally.
Rest of the team from restaurant to pool side teams were excellent and made sure everyone was enjoying themselves.
Thank you, we can't wait to come again. We would recommend to everyone who is thinking of All inclusive deals in Marrakech.
Mohammad !!!
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