Lee Barker
We spent a few days here and, unfortunately, it was a pretty disappointing experience overall.
I’m generally not fussy and will eat most things, but I actually ended up being unwell towards the end of the stay. Hygiene standards appeared questionable — we saw food being handled without gloves on multiple occasions. The displayed food hygiene certificate was dated 2019, which didn’t inspire much confidence.
The staff were mostly fine, but there was only one bar open, which meant long queues most of the time. Our room also had no hot water for a period, which was frustrating. The grounds and facilities felt tired and worn, and the fact that smoking is allowed inside the building makes the place feel quite dated. The gym and indoor pool are ruined and the whole place seems worn out.
If you’re looking for a very cheap holiday and aren’t too concerned about standards, it might suit you. I’m fairly low-maintenance and not particularly hard to please, but even so, I found this hotel to be quite rough overall. I would say the entertainment for kids was good but you need to go in with low expectations.
It’s definitely not a 4 star hotel. I would give it a 2 star at best. Wouldn’t recommend staying here.
abu araba salah
Hotel with magnificent architecture, rooms overlooking the pool enjoy a sunset and those doing a sea enjoy the sunrise. all the staff is caring for each guest , lots of friendly proposals to make in the hotel, every day entertainment and evenings with different and friendly themes, the amazing animators are super friendly and dynamic in everything they offer!! I recommend this hotel
Naeem GA
I had a wonderful stay at this hotel. The staff were very friendly and helpful, the rooms were clean and comfortable, and the service was excellent. The location was perfect and everything was well organized. I really enjoyed my time here and I would definitely recommend this hotel to anyone looking for a pleasant and relaxing stay
Ruhul Hoque
First day here... shocking experience so far. Rooms are full of ants. Dirty rooms and toilets... mould everywhere. Telephone not working. Can hear cars drive past outside on the main road every minute. 3 beds... but 2 blankets. Pillows incredibly uncomfortable. Definitely not a 4 star hotel. I've stayed in better 3 star hotel.
Food prepared on arrival was stone cold. No tv remote.
Cant wait to discover what's in store tomorrow morning.
Oh and... if you are Muslim and a female wearing hijab... do expect some rude stares from the older generation french guests staying at the hotel.
The only thing id say was good was the animation team. They were great with kids and are the reason we managed to enjoy our stay.
Part or this review was written whilst I was staying and part when I returned. The experience was the same throughout.
B Lambo
The location is the only thing that is a plus for this place…
The catering is appalling my dogs eat better and the staff do not have manners or respect. Animation team were great but the staff cleaners and so forth act as if they are here under duress!
The only tip for them well deserved was to tell them to buzz off like the infestation of flies on the resort.
Please do not underestimate the bad reviews online please take note of them and do not waste your money on this place from my heart.
Oh yeh they stated Wi-Fi on advertisement but forgot to mention that WiFi only works in the lobby so here I am in the lobby using their WiFi
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