El Mouradi Palace

Azhar Mahmood

Stay away from this hotel unless you have absolutely no other option. The so-called 5-star rating is misleading — an African 5★ is nowhere near a Western 5★ standard. Rooms: The standard rooms are poorly maintained, and we even found cockroaches in the bathroom at night. You’ll also be charged a city tax at check-in, which ends up being higher because of the hotel’s inflated 5★ status. Food & Facilities: The food is just average and becomes repetitive after a couple of days. Guests often “reserve” tables and pool chairs by leaving books or cigarette packs, which makes finding a spot annoying. The lobby and outdoor areas are kept clean, but rooms only get fresh towels daily unless you specifically ask for a full clean. Better Alternatives: You’re genuinely better off booking a 3-star hotel with higher reviews — it’ll likely be cleaner and more comfortable. If you do stay here, try asking for an upgrade. The Iberostar Selection nearby is a better option if you can stretch your budget a bit. Tips: Tunisia’s 5★ hotels don’t match European standards, so always check reviews before booking. Go explore local areas like Sousse town centre for a more authentic and affordable experience — prices there are much better than in the touristy resort zones. For taxis, use the inDrive app— it’s up to 60% cheaper than the taxis waiting outside the resort.

ollie perks

For the price you pay at this hotel its so worth the money. All the staff are so friendly like the cleaners, entertainment staff and the people at front desk. The entrance is very modern but the rooms are old fashioned but still nice. They had ok food it was bit basic but was nice and the pool was amazing. Definitely recommend as for it being cheap and worth the money.

Azmina akhtar

Me and my husband came to the el mouradi palace for our wedding anniversary first day absolutely lovely the reception greeted us with smiles they let us check-in early, going onto the room, it was so clean they made sure we had everything we needed. the shop keepers around was so lovely and attentive they was so generous with discounts also the animations team worked really hard for the events they put on in the evening very happy smiley people was so greatful that i tried to learn a little arabic the DJ even let me put my own music on, as for the tour guides for activities like camel riding and boat tours were on the beach ready to book they were all very friendly and they spoke english well we only had one hiccup and that had nothing to do with the hotel as it was young people who pretended to sell activities for cheaper who would try to scam you our mistake, We fell for one but it's okay we only lost like 40 dinar which is like £7 other than this experience going to the beach all hours was really nice the hotel has an out door and indoor pool however i would have liked the indoor pool to be slightly warmer in water but it's okay was still a nice swim, we enjoyed the view from the hotel and in the hotel was really nice, the only reason i put the service as 4 stars was only purely for the fact food was average and very repetitive however the staff took very long to bring drinks and they also left queues waiting for ages before telling them that the food was ready, they did try to be as nice as they can be tips do help when trying to get a table with better service but to be honest they was just grafting for some extra money and that's okay i can respect the work ethic overall staying at the el mouradi palace was defiantly worth it and i would recommend it highly.

caylee

A Lovely Stay at El Mouradi Palace (Tunisian Five-Star Experience) We stayed at the El Mouradi Palace in Tunisia, and overall it’s been a really lovely experience. The staff are truly five-star — most of them are incredibly kind, welcoming, and accommodating. A few can be a bit abrupt at times, but generally everyone went above and beyond to make our stay special. The hotel itself, while rated five stars, isn’t quite what you’d expect from a luxury five-star resort elsewhere — it’s more of a “Tunisian five-star”, so keep that in mind if you’re used to European standards. That said, the beach is beautiful, and the pool area is great (though getting a sun lounger can be a bit of a battle, especially by the beach — you’ll need to be up early to secure one). The food is okay — there’s a wide selection and plenty of Tunisian options, but as someone from England, it’s not quite what I’m used to. The à la carte Italian restaurant was lovely though — definitely recommend booking it early, as spots fill up fast. One thing I really want to highlight is how far a tip goes here. If you tip the bar staff, they’ll treat you extra well. Tip the servers, and they’ll happily reserve you a table in the buffet restaurant. And tipping the maids makes a huge difference — they’ll decorate your room beautifully with flowers, change your sheets, and make everything feel extra special. For activities, I highly recommend the Pirate Boat excursion — it was such a fun day out. However, I wouldn’t recommend the camel rides. Although the experience itself was interesting, it was upsetting to see how the camels were treated, so I wouldn’t want to support that again. Overall, El Mouradi Palace has been a warm and welcoming stay, made special by the people more than anything. The staff even upgraded us for free to a nicer room since it was our first time in Tunisia, which was such a kind gesture. Even outside the hotel, the locals are so friendly and polite. If you come with the right expectations — knowing this is a Tunisian five-star, not a European one — you’ll have a really lovely, memorable holiday.

Annamária Erdélyi

This hotel is no more than a 3 star. Most of the rooms are having dirty carpets uncomfortable beds, no proper bedding. All cheap and old and dirty. Staff are rude only kind if you tipping ahead. Buffet is rubbish, you will eat the same thing every day no variety. Glasses, plates, cutlery are dirty. Waiters reserving tables for ppl who tipped by putting items on tables such as books, mobile phone, plated food. Our first room has constantly had electricity cut off, which we got not even an apology. so we swapped with a room has no quiet time because is constantly loud music at the pool or at night the entertainment. We just wanted a peaceful holiday with all inclusive treatments. Well we couldn't wait the transport to take us home. Horrible experience. Never ever come back not even in the country