Kristine Kovala
I am extremely disappointed with our stay at Divani Corfu Palace.
The renovated reception creates the impression that you are checking into a modern 4-star hotel, but this could not be further from the truth. Our room (239) was very outdated, and the bathroom was in poor condition, with visible mould and worn fixtures. This is simply not what you expect from a hotel of this category.
The biggest issue was that the bathroom door would not close. As we are travelling with a young child, this was a genuine safety concern because she kept running into the bathroom, where she could easily slip on the wet floor.
After reporting the issue, a maintenance worker arrived. Instead of a quick repair, he left the room door wide open and spent around 30 minutes drilling and hammering inside our bathroom. During this time, we had no privacy, could not use the bathroom, and nobody informed us how long the repair would take or apologised for the disruption in a meaningful way.
After we complained at reception, the hotel's gesture of goodwill was a few bruised apples and plums. Frankly, this felt inadequate given the inconvenience. I would have appreciated having the bathroom cleaned after the repair, as it was left covered in dust and debris, and having the dirty bathroom mat replaced. Instead, we had to deal with the mess ourselves.
The "repair" itself was also disappointing. The maintenance worker simply bent the metal strike plate outward so the door would latch. This looked like a temporary workaround rather than a proper repair. Is this really the standard of a 4-star hotel?
The management repeatedly said, "We're sorry," but apologies alone do not compensate for a poor guest experience. In my opinion, the hotel should have offered appropriate compensation or at least a partial refund for the room.
Overall, the renovated lobby hides the reality of the accommodation. Based on our experience, I would rate this hotel closer to 2 stars than 4. I would not stay here again and cannot recommend it to travellers expecting the quality that a 4-star rating promises.
Daniel K
Great stay overall! The breakfast was excellent with plenty of variety, and the staff were consistently friendly and helpful. The hotel has wonderful amenities, including a large pool, gym, and spacious grounds that make it easy to relax. The location is very convenient, with frequent buses providing quick access to downtown Corfu and nearby attractions.
The main drawbacks are that the room interiors feel a bit dated, and soundproofing could be improved as noise can sometimes carry between rooms and hallways. That said, if you can overlook the older décor, this is a fantastic option for travelers looking for good amenities, great service, and easy access to Corfu's activities and city center.
Steven Sands
We had a delightful stay recently.
Reception staff were helpful, efficient, and friendly.
Food and beverage staff were also very friendly and attentive.
Great breakfast selection.
Special mention for Eleni, the hotel gift shop owner, for her spirit and charm, and for the shop's quality products. She makes a great goodwill ambassador for the hotel and Corfu.
TheFriendlyTraveller
Well, on the first day the wait for a room was slightly shorter than usual, the view from the room to the runway was good for plane spotting but if bringing a child there is not much to do in or around the hotel also if you don't get a taxi you have to walk up and down a massive hill all day, the breakfast was great had a good selection of food, bathroom door in room had no lock and did not fit the doorway so it never really closed properly but over all it was an alright stay at Divani Corfu Palace Hotel.
Would recommend for plane watchers not just family staying for holiday.
Mo Craig
Due to an early checkout from appt and late flight, and having a baby and toddler we arranged with hotel to spend day there. From the moment we arrived till we left the hotel staff were so kind, helpful and friendly. Special thanks to Christos at pool bar who kept the drinks flowing, a light lunch was very good especially the pizzas. Pool area, toilets and areas of hotel we saw were spotless. It was very close to airport but like a little oasis. Without doubt if you wanted a hotel close to airport or Corfu town wouldnt hesitate to stay here. Thank you to all the staff!
