Ehsan Mey
Fantastic 5-Star Stay with Exceptional Food and Views!
From the moment we stepped into the lobby, we felt the true luxury, elegance, and cleanliness of a genuine 5-star hotel. Our check-in was handled swiftly, and we were comfortably escorted to our room via golf cart.
Rooms & Design: The room was beautifully designed—minimalist, elegant, and spotless upon arrival. The only minor flaw was housekeeping's handling of towels: on a couple of occasions, used towels were neatly folded back up instead of being replaced with fresh ones, leaving us to realize they were still damp. However, after reminding the staff a few times, fresh towels were promptly provided.
Dining & Quality: The food for breakfast, lunch, and dinner was absolutely outstanding! Everything was remarkably fresh, clean, rich in flavor, and offered an incredible variety and generous portions.
Location & Views: The views and overall landscape around the property are breathtaking, creating a truly relaxing atmosphere.
Pool & Beach Sunbeds: The only notable downside—mostly due to other guests' behavior—was sunbed reservation etiquette. People would wake up early, throw towels over the loungers around both pools and the beach, and disappear for hours. When we went down around 8:00 AM, there was literally nobody around, yet every single chair was blocked with a towel. It would be great if management implemented a policy to manage this.
Staff & Service: Aside from that small observation, the entire team was welcoming, warm, and highly professional throughout our stay.
Overall, it was a wonderful vacation. I would love to return here in the future and highly recommend this hotel to anyone looking for a premium holiday experience!
maryam asnaashari
⭐⭐⭐⭐⭐
Our stay at Pine Bay Holiday Resort was absolutely amazing!
From the moment we arrived until the day we left, every member of the staff treated us with kindness, respect, and genuine hospitality. We truly felt like royalty throughout our stay.
The hotel is beautifully located in a stunning bay surrounded by nature. The rooms were comfortable and clean, the food was delicious with plenty of variety, and the facilities were excellent for both adults and children.
What impressed us the most was the incredible service. Everyone was friendly, helpful, and always smiling. They made our vacation unforgettable.
Thank you to the entire Pine Bay team for such a wonderful experience. We will definitely return and highly recommend this hotel to anyone visiting Kuşadası.
⭐⭐⭐⭐⭐
Ismayil J
We booked directly through Booking.com and paid about £180 per day for three people with a discount—roughly the same price of a stinky UK caravan with all exclusive.
We stayed in late August/early September and would give the hotel five stars, mainly because of the staff’s tremendous effort. The chefs, cleaners, lifeguards, entertainers, bar staff and everyone else worked hard to keep guests comfortable.
The hotel grounds and beaches
The resort is enormous, with a long coastline and several beaches. The concrete beach near the aquapark is excellent for snorkelling, while the quieter rocky beach near the marina offers fish feeding, free canoe rides and shallow, clear water.
The hotel shop sells essentials, swimming equipment, sunscreen, goggles and souvenirs. I recommend buying a snorkelling mask and water shoes, as the seabed is rocky. The sea was generally clean, although wind occasionally brought debris close to shore.
There is a main pool, several aquapark pools and walking routes into the hills.
The aquapark
The aquapark is not huge but has enough slides to entertain children of all ages, including a large tube, a slow orange slide, a fast green slide and smaller slides for younger children.
It closes from about 12:40 to 1:40 p.m. Mornings are quieter, while afternoons are busier and finding a sun lounger can be harder.
Sun loungers
Loungers can be difficult to find at busy times, and some guests reserve them early with towels. We never did this, but always managed to find somewhere eventually.
Staff explained that a towel alone does not reserve a lounger indefinitely. If personal belongings are present, the guest is probably nearby.
Food, snacks and drinks
The main restaurant becomes very busy at peak times, so arriving early is advisable. Dinner at around 7 p.m. was particularly comfortable for us.
The buffet offers a huge variety, including vegetarian, meat and lighter options. The desserts were excellent, especially the cheesecakes and Turkish sweets such as baklava.
Stays of five or more days include one à la carte visit. We chose the seafood restaurant by the marina and enjoyed the excellent fish and generous portions.
Several snack areas serve burgers, fries, döner, salads, jacket potatoes, waffles and pizza. These generally close around 4 p.m., while ice cream is available until about 6 p.m. There are also several bars offering cocktails, soft drinks, coffee and tea as part of the all-inclusive package.
Entertainment
There is a different show almost every evening, including performances by Mongolian, Colombian and Filipino groups. Nightlife is limited, however, as this is mainly a family resort.
Most guests were families, including Turkish, Polish, Iranian, Russian, German and British visitors.
The room
The rooms are the weakest part of the hotel. They are dated and need renovation. We had a bathroom drainage problem and a door that did not close properly, but everything else worked.
Our room included a TV, kettle, small fridge with water and balcony. It faced the quieter rear side of the hotel, and I would not pay much more for a sea view.
The gym
The gym is open from 7 a.m. to 7 p.m. It is old, and some equipment is broken, but there are treadmills, weights and pulley machines. Sports shoes are required. Overall, it was functional enough for basic exercise.
Getting around and visiting Ephesus
Getting a taxi independently can be difficult. Uber and Bitaksi drivers often refuse trips from the resort, especially card payments. Hotel reception can arrange a taxi, but you need cash. Since there is no ATM, bring cash from the airport or exchange money in Kuşadası.
Overall
This is a large, older-style, all-inclusive resort focused on throughout and scale, with good level of organisation. Cannot give less than 5 for the efforts of the crew. Recommended.
For the management: fix room issues, provide more sun umbrellas to buffet area, open the windows at the terrace area around the indoor pool, for the fresh air to accommodate more people, improve allergen information, for desserts too.
Nihada Nihi
I have just returned from this hotel, and I am bringing back the most beautiful impressions!
Hotel Pine Bay is the true definition of beauty and spaciousness. The resort is stunning, beautifully integrated into lush greenery, and offers a wonderful sense of freedom. The beach is pristine and perfectly maintained, with the staff working tirelessly to keep everything spotless at all times.
I must especially highlight the top-notch organization and the absolute feeling of safety. The entire complex is well-secured with guards, and the whole team operates in perfect synchronization, making you feel completely safe and well-cared-for throughout your stay.
What fascinated me the most was the incredible kindness of the staff. Since I have mobility difficulties, the hilly terrain of the hotel could have been a serious obstacle on its own. However, the management and the team have set up a fantastic system: along with an elevator that takes you right down to the beach, a hotel shuttle (golf cart) picks you up on demand, anytime and anywhere within the resort. A huge thank you to the wonderful, polite young men who drive these vehicles and always transport you from point A to point B with a smile. You truly made my stay so much easier and more beautiful!
I have absolutely no complaints regarding the service. My only well-intentioned suggestion to the management for the future would be to install a ramp for easier access into the water, which would make the hotel even more accessible.
Thank you, Pine Bay, for the wonderful memories and for a team that truly works with heart. See you again!
Rafał Hanzel
Rooms are good, but not excellent. First one we got had an issue with air conditioning - it just blew air instead actually cooling, and it also had leaking fridge. Second room didn't have any issues.
Service is proper. Not poor, not excellent, just proper. Drinks in room weren't replaced only two times, other times it was fine.
Located on hill, sometimes you have to go up, sometimes you have to go down. It is not very close to the city center, but there are taxis and local bus for half of the taxi price.
Now food. There is a lot of it for every meal, but most of it repeats every day with few dishes variating every day. A la carte restaurants appear to serve more European dishes, but it still lacks in seasoning.
I am missing pool with about of 120cm depth- they currently have either 70 or 140, so same kids are bored or are struggling if they cannot swim.