Kusadasi

Lala C

The hotel was great. We went on an all inclusive stay, there was soooo much food. I do feel they should extend the eating times 1.5 hours isn’t enough time. It will help with wastage… The hotel had entertainment at night, not sure of this is the same during the week. Like quiz night and people performing. The bar for alcohol only opens at 10. So if you have an excursion early morning they cannot give a quick shot before you leave… Only issue regarding the room was the cleanliness in the showers, the grouting of the tiles were discoloured. Spa There is a spa where we had massages. They was nice, not strong enough. Salon There is also a salon, my friend did her hair, which we didn’t think was worth the money, the curls went flat by time we got back to the room. I did a pedicure, they didn’t fill the bowl to fully cover my feet only my bottom feet were in the water. I needed her to do the whole feet as I did a foot peal before the holiday. She also cut my toe which was bleeding, it’s been 1 week since and my toe is still hurting. I didn’t bother paint the nails as I was in pain. After I was done, I didn’t received a discount for my bleeding toe, he didn’t have exact change to give me so he went next door change and came back with a rip in half 50 lira. I guess he was hoping for me to say keep it. I took it. No one in the salon can speak English however they are charging tourist prices in euros. My other friend broke a nail. They do not have nail equipment to fix acrylic. The lady didn’t even had gel polish.

Parveen Mahmood

We have just checked out after a 7 night stay. We had mixed feelings based on reviews. But honestly it had been brilliant. We had superior land facing room for 2. Very clean and spacious, lots of storage could have done with more hangers but no biggie. Plenty soap shampoo and very good quality conditioner. We ran out of body wash/shampoo on our last night, but am sure they would have refilled it if we asked. Towels replaced daily. Quick clean, they empty bins daily, I didn't expect them.to pick up the odd bit of rubbish that wasnt in the bin for me that we left out, or tidy up after me, so that's all i can think of when others have said their rooms didn't get cleaned. Food was brilliant, I am quite a fussy eater and still managed a lot! The restaurant can feel a little repetitive but still has different options every night. I have quite a sensitive gut but have been fine didnt eat alot of meat as i know how can i get but with the small amount if meat i did eat, i was fine. I recommend trying snack bar outside for lunch too. Ice creams were delicious, loads of flavours to choose from. Lobby bar open from 10am I think. I dont drink so can't comment on alcoholic drinks, but plenty nice cold water, iced coffee and mocktails / fizzy drinks available all day. Only thing there wasn't was slushies, but my 12yr old didn't seem to mind. We didnt feel the need to 'reserve' sun loungers early in the morning and always managed to find some at 9 or 10am and then again late afternoon after lunch. Loads of pools and 4 slides, and a smaller play area for little ones. A la carte- we were disappointed Turkish wasn't available , and only 1 slot of Italian was left. So def need to book ASAP we booked day 1 and was still mostly booked up. The food is nice, salmon and chicken options. But not your regular pasta / pizza you would expect from an Italian. Italian was nice though and beautifully presented.

Brian Fisher

I dont really leave reviews but after reading some negative ones about the food and cleanliness of the hotel I thought I'd stand up for it. I've been on many all inclusive holidays and I found this hotel to be excellent. The food was plentiful with a great choice and the cleaning staff worked hard. Sadly I believe some complain as they want to get some sort of compensation. Or they are just ignorant or ungrateful. I heard someone complaining there wasn't any bacon. As they don't eat pork in a Muslim country I wonder what they expect. If you can't do without bacon for a week then stay in England for your holiday. Someone else said the food wasn't cooked. Well 6 of us for 2 weeks never found any food undercooked. It was hot, plentiful and very good. So please don't listen to the negative reviews. The hotel is excellent and we wouldn't hesitate to stay again. Keep up the good work Ramada hotel and suites.

F Thompson

Great overall experience. Very clean, a lot of staff, well managed. Good food. Constructive feedback: We found the the music just too loud, annoyingly loud, especially during the shows. No idea why they have it so loud, really. It would have been nice to have more food/snacks options at the beach. Only Burger and hotdog everyday is quite bad... Not a great hotel for kids under 4 also, as there is nothing for them, no dry playground and the slides are for big kids also, especially with that freeze cold bucket splashing water all the time. But apart from the above, the hotel is great, we liked to have the bus going to the beach everyday, the room was good and the staff is very friendly and they keep the place in great condition, everywhere and eveyday. We also loved the Colombian and Zimbabwe shows.

Frank Patt

This was our first family all-inclusive so we have nothing to compare with. We also went in April when naturally there are less people here. Overall the hotel, pools, spa, service, entertainment, cleanliness and safety were very good. We had no complaints. The only slight concern for guests visiting in peak periods was the size of the dining hall, it was busy around dinner time, and there were queues at the bar in the lobby bar at night. Apart from that everything else was spot on.

Ryan Cain

We spent a few days here midway through our trip to Turkey. Overall, it was a really great experience. It is a nice resort, food was mostly good (what you would expect for an all-inclusive buffet - something for everyone with a few standout items). The staff was overall attentive and friendly. We loved the options for both pools and beaches and the waterpark was great for the kids. They had a lot of entertainment options as well. Our room was nice, thankful for the good AC. There were ants/small insects in the room and occasionally the water coming out of the faucets/showers was murky. Otherwise, no complaints, beds were comfy and we enjoyed the layout. You are a quick drive to both the city and to Ephesus, making this a great location.

Timofey Golubev

I stayed here for a conference in May and enjoyed it. It is a big resort on a private bay with calm water and lots of fish in the water, good for snorkeling. It was not yet the peak season so it was relatively quiet at the resort and not too many people on the beach. The beach is mostly pebbles and there are many rocks in the water so water shoes are useful. These rocks provide structure for fish, so again it's good for snorkeling. The main restaurant buffet was huge and food was pretty good. Food did become a bit repetitive after a few days, but with the huge selection, it takes a few days to try everything. Live music every night and they organized a very good dinner for our conference. The pools are very nice and large. Only downsides are that the beach is not sandy and the rooms are a bit old and could use renovation. I wouldn't call it 5 star, but a solid 4 star. I've seen that prices can be quite high, so I think your expectations may vary depending on if you can get a good deal for it.

nonstopoperation

Just finished a week here and overall a good place for a family holiday. Good footwear is needed for the hills and steps on the resort, but it's great exercise and there are beautiful views everywhere. Buffet is ok for dinner and breakfast, but lunch at the waiter service snack bars on pool level and beach is better. Snack huts by the slide pools are pretty poor except the waffles and ice-cream. The A la carte Fish restaurant is great, but be sure to book for sunset if you do it for the gram!. Pools are great, bars are busy, but tip your waiter and get great service every time. Rooms get better as you upgrade, so don't be shy when the first one given isn't what you hoped for.

Pieter Traut

Highly recommended... The rooms are spacious, well kept and each room has it's own private balcony. Great food served almost all day long, with several bars serving a wide variety of drinks. Pine Bay's staff is absolutely it's outstanding strength. You need to experience it!

Catherine Rivas

I recently stayed at the Pine Resort near Ephesus, and unfortunately, it was a very disappointing experience. The resort was extremely crowded, and the service was far below expectations. The quality of the food was especially poor, to the point of being almost inedible. While the rooms and the beach were decent, the overall experience was overshadowed by the lack of quality and attention to detail. I would not recommend this resort to others seeking a quality all-inclusive experience. Hopefully, the management can take feedback to improve the experience for future guests.

Yusuf Durmaz

The worst hotel I have ever been at, especially one claiming to be a 5 star hotel. The rooms are absolutely filthy, there's rot and grime all over bathroom corners. Shower cabin is poorly constructed. When we first arrived the air conditioner was leaking, which left the carpets damp. We ask several times for the room to be cleaned. Also found tooth floss on the floor. Several times towels were missing in the room. Towards last few days we stopped asking for room to be cleaned as it was pointless. One time they left baby's bed sheet on the side. Another time they left pouch of hand wash gel on the counter without installing it. The bathroom always has poor damp smell. Carpets in the room are old and dirty and weird pattern that you find on London underground. There are not enough staff at the hotel. Lunch and dinner time is chaos as not enough tables. The staff are actually friendly but over worked. The pool toilets are disgusting and very dark for some reason. Evening entertainment are basic and repeats every day. One night was Turkish night which barely had any flags or decorations. Not a baby friendly hotel. Only 2 small lifts at the lobby which are always full. You need to take 3 separate lifts to reach the docks. So it's funny on how this hotel has 5 stars, very dodgy. We have seen many 3 stars that are much cleaner. Again, staff are nice, typically working summer jobs during their university studies but not enough. Good luck if somehow you still decide to go.

Marko Paunović

This hotel is nowhere near deserving 5 stars — realistically, it barely qualifies for 3. I am currently staying here and I’m honestly disappointed. The rooms are sparsely furnished, with outdated, wobbly furniture that’s practically falling apart. There is absolutely no comfort. The air conditioning doesn’t work, making the stay even more uncomfortable. Getting to the beach is a tiring and inconvenient task — you need to take 3 to 4 elevators, and if you opt for the stairs, be prepared for a serious physical challenge. As for sunbeds, be ready to wake up at dawn and race for one, or you’ll be left without any. The food in the restaurant is of good quality, but the organization is a complete mess. Cutlery and plates are frequently missing, and sometimes they even offer plastic plates. When you finally find a plate, it's often dirty with leftover food, clearly showing poor hygiene standards. The same chaos applies to the tables — during dinner, you may wait up to 10 minutes just to find an available table, and then wait even longer for staff to clean up the mess from previous guests. The restaurant capacity is far from sufficient for the number of guests, so on two separate nights, I had to skip dinner entirely, because I refuse to stand around and wait like I’m at a train station. I will never return to this hotel. I’m counting the days until I leave — this has been nothing but torture for the money I’ve paid. An absolute disgrace for a hotel that claims to be 5-star.

Reza Mosafer

I stayed at the Ladonia Adakule Hotel with three of my friends Ali, Rahman and Sattar for 6 nights in July 2016. Our rooms were in the back building with a clear view of the mountains. The carpets in the rooms were old and dated and unfortunately the air conditioning system was off every day which was unbearable considering the heat. We used the hotel spa and massage, we paid more than outside the hotel but the quality was poor. The food and drinks were good. The restaurant was large and the pide was baked in the oven. Mrs. Yasemin was the best and answered our questions both in the hotel and hosted us one night at the Alacarte restaurant and I am very grateful to her. To go to the beach which is a cliff you have to take the elevator. Every night there was live music on the terrace which was very interesting and there was music for dancing but the animation It wasn't working. Overall the hotel is quiet but as a five star hotel it has a lot of room for improvement. Overall the choice and decision is yours.

Rahmanyaz Annyyev

1. Upon arrival, the bed sheets were covered in stains. 2. Even though the hotel is all-inclusive, their way of cutting costs is by serving the lowest-quality food and drinks. All drinks are made from syrups that burn your throat and leave an unpleasant aftertaste. 3. The hotel is, at best, a 2-star. It’s nowhere near the 5-star rating they claim. 4. There are power outages in the evenings. 5. The quality of service is poor. The staff consists of undertrained individuals, some of whom are literal teenagers.

melya

Good hotel. I would like to especially mention the girls working at the SPA - Seyran, Aynur and Songul. They were very nice and welcoming, which made the whole visit even more relaxing. The massage was also really nice – just what I needed. Definitely worth a visit if you're staying at the hotel!