Samantha Scott
We are just back from a one week stay at Melia Ibiza, my review is only for ‘the level’ part of hotel as we didn’t use the main hotel. The Level is self contained so no need to use main hotel.
Our room was absolutely gorgeous, we stayed in a ‘The Level Junior Suite Supreme Sea View’ the layout, the decor, the view and amenities. Everything was 10/10. The hotel solely provides Rituals amenities which is lovely.
The Level Food -
Breakfast is nice, there are plenty of options laid out for self service, however you can also order à la carte from a small menu. The plates brought are small but just enough to start your day with the added pastries, fruit etc. I did hear people amend their orders from menu or add / take away and the staff were happy to do so.
The snacks are basically just crisps, olives, various pickles.
The tapas in the evening between 5-6pm are great and options vary every evening.
The drink options included are great, the rose wine was delicious. Full range of soft drinks, still water, sparkling water, white, red and rose wine plus a beer (the only thing is you’re only supposed to get your included drinks from the bottom level area)
The roof top pool exclusive for the level guests is gorgeous and the bar is also lovely. The views are fantastic.
Location is good, a 10 min walk to the marina, as the hotel is adults only it’s very quiet and peaceful.
There are daily activities including yoga, hiking & art & wine hour. The yoga spot is so nice, the views are great. Such a lovely peaceful way to start your day.
I feel the only thing that let the hotel down at times was the service. At breakfast the staff are not very attentive. I do think this is because there seemed to only be one person taking orders but it seemed as if they weren’t paying great attention. One morning we waited 30 mins for a coffee. That being said, the rooftop bar staff were great & the reception staff couldn’t do enough for you.
Andy P
Loved this place. Great location just overlooking the beautiful coast, so always a lovely breeze. Great walks nearby. Close too the Marina and a swathe of lovely restaurants. Much nicer than Ibiza Town in my opinion.
Hotel service was amazing - staff were incredibly friendly and helpful. Spotlessly clean everywhere and if I return I would definitely opt for the level service again. Much more civilised! Lovely sea view rooms with water and nespresso machines, sole use of the rooftop bar and pool area with comfy loungers and own lounge/breakfast and outside areas on the ground floor by lovely gardens and sea. Personally, I wouldn't like the other side as the loungers were not as thick as upstairs and the breakfast area was nowhere near as nice. Level incs endless supply of drinks and food - to the point we hardly ate a meal out in the evenings as were stuffed!! Also incs own concierge area with drinks upon arrival.
LOVED THIS HOTEL - THE BEST YET. THANK YOU TO MELIA IBIZA STAFF
Maureen Knight
I have just returned from a week at the Melia hotel . First it is spotless, the receptionists were great and the pool people worked so hard . BUT the food in the alacarte restaurant was dreadful, who expects to go to a Spanish hotel and only get Italian food , food I cannot eat , so many people were disappointed, if you want lovely Spanish food do not book here. I would have expected at least a buffet style restaurant.. Absolutely spoilt my holiday that took a lot of saving up for .. There was nothing on the web site to warn you if this and nothing on the jet2 site .
Yasmin Dyson
We stayed at Meliá Ibiza for one week for our wedding this year and absolutely loved it. We had one of the suites in The Level area of the hotel and it was truly beautiful.
From the glass of bubbly on arrival to the stunning rooftop pool, everything felt really special. Although we were self-catering, The Level offered drinks throughout the day, plus snacks and a tapas hour in the evening — all included with the room, which was such a lovely surprise.
Our suite was a dream: a large bathtub, huge balcony and the most incredible sea view. We were also greeted with a bottle of champagne on arrival, and again on our wedding night — such thoughtful gestures.
The hotel team were so patient and accommodating, allowing all of our suppliers to meet us there in the lead-up, and welcoming our wedding party on the morning of the wedding so they could get ready with us.
We honestly can’t recommend The Level at Meliá Ibiza enough — we’ll definitely be back!
Location is also great, it was round the corner from our wedding venue, but also only a short 15min walk into the harbour where you'll find lots of restaurants, and 10 mins further into the main Santa Eularia town & beach.
The only thing to note is that some of our guests booked standard rooms in the main hotel and felt they were quite small, so we would highly recommend booking within The Level if your budget allows.
David Howard
My experience at Melia Ibiza was extremely disappointing. I booked based on the facilities advertised on the Melia website, including a large pool and a fully equipped gym. On arrival, I was not informed that the hotel was in the process of closing for the winter. The next day, I discovered the pool area was fenced off and the gym had been reduced to a tiny space with almost no equipment. I had to pay for a local gym just to maintain the experience I had booked for.
When I raised these issues with management, they were defensive and dismissive. The only offer of compensation was a single free dinner, which in no way made up for the misleading information and lack of transparency, especially as the food was poor and the restaurant was empty at night. After submitting a formal complaint to Melia, I have received no response even after two weeks.
This experience shows a clear disregard for guests and a failure to deliver what was advertised. Melia Ibiza misrepresented its facilities and provided no accountability or proper customer service. I strongly advise avoiding this hotel — they will take your money but not deliver the experience you paid for.