Orkhan Abdullayev
We visited this spa expecting a simple but pleasant experience. I didn’t have very high expectations for the hammam, but unfortunately the massage itself was quite disappointing.
The treatment felt inconsistent — what was done on the left side of the body was not matched on the right side. Most of the time, the therapist’s hands were simply sliding over the skin without real technique or pressure. We specifically requested medium pressure, but there was barely any — not even enough to feel properly relaxing.
Hygiene and comfort also need improvement. The bathrobe had a noticeable smell and felt damp, and the slippers were oily, which made the experience less comfortable.
Overall, the service did not match the price. Honestly, for half the cost you can receive much better quality massage even in much more expensive countries. I hope the spa improves consistency, pressure technique, and basic cleanliness standards.
Only pleasant part was stuff, all of them were kind and approached with respect but just this shouldn't cost 100
Rosa Stevenson
My husband and I had the hammam and massage package, it was absolutely brilliant value for money and the experience was unlike anything else. Fatima made us feel very comfortable with how confident and friendly she was, despite the fact that we don’t speak the same language. Houda and Mustafa the massage therapists were equally brilliant. They were so professional but still friendly and really knew what they were doing.
We both left feeling unbelievably relaxed and refreshed. Also whatever hair products they used were amazing - we both have curly hair and my husband was getting compliments on his hair for the rest of the day!
Julia Wojtaś
The location of this SPA is extremely strange as it seems to be the most run down area in the vacinity of Media, but don't be deceived. The interior, as well as the staff, is very pleasant and you certainly get what you pay for. It was a very relaxing experience and I would recommend the couples package to everyone. Also I'd like to add that I love the spa's response to Fatima's one star review. If you get the time reread it. It's great entertainment!
Charlene Fernandez
We were fortunate to snag a last-minute reservation at Hotel Riad Marrakech Al Ksar and Spa for a hammam and massage before our flight home, and it was the perfect finale to our trip. As first-timers, the traditional Moroccan hammam was a revelation—a genuinely delightful and skin-revitalizing experience that you absolutely shouldn't skip. Following that, the massage was deeply relaxing and incredibly effective at working out the muscle soreness accumulated from traveling. Highly recommend this hidden gem!
P.S. Message them via WhatsApp to confirm availability if less than 3 days before your preferred day!
Tuulia Suni
We went for a two persons hammam experience, and loved it!
Very gentle and welcoming staff guiding us thru this experience. As first timers we did not have to worry about what to do, we were handled with such a professional manner, that we could just relax and enjoy. Loved it! Highly recommend!