Town
My wife and I, and a few friends recently took a trip to Vegas where we stayed at the Luxor Hotel. Firstly, The building design has always intrigued me and the atmosphere definitely has an Egyptian feel to it. Overall, the rooms are decent. I do think they could remodel them to fit the Egyptian theme, but it is what it is. I will say, staff (room service) was very prompt in the morning! They accommodated everything we asked for very promptly! The downside about the stay is how the rooms are setup. Which can only be b/c of the design of the hotel itself. It felt like we had to walk 1.5 miles just to get to the elevators! The fact that MOST rooms don't have a microwave or fridge was a little frustrating.
My only other gripe was how far the hotel is off the strip. Which isn't necessarily a BAD thing, but the tram services should definitely run the whole course of strip w/o cost...but....it's Las Vegas...so there's trade-offs!
Nonetheless, I would stay again, just make sure you bring good shoes lol.
Alex Golod
Well, this was my first and, probably, last stay at Luxor. I go to Vegas once a year on business (CES conference), and stay in Marriott properties, now including MGM as Marriott partners. Vegas was quite busy, and Luxor was inexpensive and fairly convenient in terms of location. This is where positives mostly end. It is vastly understaffed, and there was no interaction with front desk at all, except grabbing a key. There is always huge queue of people patiently waiting for check in/check out/service, even Priority Desk has long wait. Plus the whole hotel/resort is not attractive, dark and gloomy. It is not well maintained and well past its prime. There was nowhere to grab something decent to eat when I arrived on Wed night. Rooms were good sized and fairly clean. The common areas, including the hotel guest floors, didn't look spotlessly clean, to be honest. I understand it is not expensive, but still would go back to something nicer in Vegas next time. Particularly if it is 2+ nights stay.
Susan Liu
I had such a great stay here! I loved the architecture and how close everything was! I was pleasantly surprised to find a water fountain which was located in the gym.
Although I have yet to try the casino, the casino is neat and very clean. There is a lingering smoke smell around so if you have sensitive noses have a handkerchief or mask handy.
There are also a lot of wayze cars nearby that are free to ride from attraction to attractions. Make sure to try at least once, it is very fun!
Keena Monroe
I am writing to formally express my disappointment with my recent stay at the Luxor. Unfortunately, the experience fell far below what is expected from a major Las Vegas hotel and casino.
From the moment of arrival, the hotel had a strong, unpleasant odor that immediately set a negative tone. The issues continued upon entering the room. The bathroom light was malfunctioning, and the heating function on the air conditioning unit was not operating properly. The bathroom sink had to run for 20 minutes or more before producing hot water, and then took an additional 20 minutes to drain due to being clogged. The room itself had a persistent, unpleasant smell that made it difficult to relax or feel comfortable.
We stayed in a suite with a separate sitting area, however the couch appeared worn and unclean, resembling furniture one might find at a yard sale or secondhand store. Additionally, the small freezer in the room was unnecessary and did not add any value to the stay.
The television was extremely outdated resembling something from the 1990s. Most of the channels displayed extreme static images, and there were only about 20 working channels available, which is unacceptable by today’s standards. The jacuzzi was completely nonfunctional, with no working jets at all, making it misleading to even refer to it as a jacuzzi.
Even the elevators that were operating were concerning, as they sounded unstable and as though they were close to malfunctioning.
I do not gamble, so hotel amenities were especially important to my stay. The only positive aspects of the experience were the dining options specifically Diablo’s Cantina and Tender Steakhouse which were satisfactory. Unfortunately, these dining experiences did not compensate for the overall condition of the hotel and room.
Based on this experience, I would not encourage anyone to stay at the Luxor. What was once known for its appeal and excitement has clearly lost its glamour. The condition of the property reflected neglect rather than hospitality.
I hope this feedback is taken seriously and addressed promptly, as no guest should encounter this level of disappointment at a Las Vegas hotel of this scale.
Aloha
I arrived early in the morning during xmas week around 6:30am. They did not have an early check in available at that time, however by 10am I received a message that my room was ready which was great. They have a bell desk where you can leave your luggage free of charge while you wait to get to your room. This is the third time I have stayed at Luxor. It is a little outdated and I still hope they bring back a fridge and microwave. But its always decent priced and have not disappointed me. The employees I’ve dealt with have always been really nice. My room was clean and the beds are pretty comfortable. A plus for me is having good to great water pressure in the showers which my room had lol. And they have full size body wash, shampoo and hand soap/lotion which is a plus. They no longer have their buffet at the restaurant, which is a bummer. It was actually better than what Excaliburs buffet has to offer. But I was pretty pleased with stay. Check in and check out was easy. Going to games or shows at the Allegiant stadium is very convenient.
I ate at Diablo’s before a show. The bartenders were all super cool and accommodating. The tacos were good.
I had one nice dinner up at the bar right at opening at Tender steakhouse. The staff were friendly. Service was good. I had the raw oysters and filet with lobster tail. Everything was delicious.
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