Julian C
An amazing hotel. The pyramid atmosphere was mind-blowing. I booked a room in the pyramid. They have a Titanic museum and a Play playground. My first hotel in the Strip, and it's near the airport.
They have a great selection of foods, souvenirs, and lots of casino machines (I don't gamble, ever). Considering its expansive space, it's easy to get lost for first-timers.
They have walking passages, and trams, that connects between Excalibur and Mandalay Bay. In between, you'll find more shopping places and dining options. Perfect for those who love shopping and just wanna walk around indoors.
They have kiosks for checking-in and out, but also staff that can help out. They ask for your passport for some reason.
A very nice hotel with plenty to do, and a really nice design of an iconic hotel in Las Vegas. Surprisingly affordable. As with most hotels in Vegas, though, not recommended for children as they show ads for adult shows. It's called "Sin City" for a reason.
For those wondering, it can take a week to get back your deposit fee chargeable upfront, after checking out.
Garret Masuda
Overall, I had a very good stay at the Luxor. The hotel and casino staff were friendly, helpful, and accommodating throughout my visit.
Justin Prince, one of the managers, was the MVP of my stay. My original room had a view of a giant wall, but Justin was able to move me to a much nicer room overlooking the pool, which made a huge difference. Alice at the front desk was also excellent and quickly resolved an issue with missing food and beverage credits at checkout.
The fitness center was well equipped, clean, and nicely maintained.
A few negatives: several dining options were closed on weekdays, the casino allows smoking, and the Pyramid rooms are showing their age. Even with those drawbacks, the excellent service from Justin, Alice, and the rest of the staff made this a very positive experience.
Julie Gruit
Absolutely huge hotel with great range of facilities. Rooms a really good size, clean and great air conditioning. Central cafe does great food with fantastic service. Only slight let down was the cost to hire a sunbed or cabana by the pool as they charge $200+ for the day with no option for a shorter hire period. No sunshade umbrellas available unless you're willing to pay the sunbed daily hire charge - not good when you have children with you and only want an hour or two by the pool and to be able to keep them safe out of the sun. Other than that, was an amazing place to stay.
Hailey Peterson
The hotel has gone down hill over years. They now require you to use an kiosk to check in for self registration. After that you have to wait over an hour to get a confirmation code to go back and activate your keys for your room. The bell hop was the only actual person that was helpful. Plus when you pay ahead for parking they only activate 1 of your room keys for parking and of course, they didn't tell you that, so we ended up having to pay for parking again. Everything is AI so when you need help you just get a bot. The rooms were dirty and the bathtub was stained and there was a dirty razor in the shower. There is no refrigerator or microwave or coffee pot in these rooms. For the price of these rooms not worth it. Stay off the strip at a best western you will get better service and cleaner rooms. Oh and every corner of the hotel there is people trying to sell you stuff. So that got annoying 😑
Peter reynolds
Day1: So far so bad. You check yourself in, you create your own room key, you're your own bell hop. King room is two queens. Horrible start to our anniversary. ,, they call 2 queen beds an upgrade from a King bed. Nobody shows you where to go, may as well be following signs at an airport., trying to find info on walls. When you ask someone near check in they tell you all the info is in the text, no positive interaction, no smile. Hair in every corner of the bathroom, seem as though nothing was cleaned, but dingy lighting can't hide it.
Day:9
Elevators are sketchy, they work sometimes. Pool closes before the sun goes down. The food is OK everywhere within the luxor. The steakhouse they have is great, but it's gonna be minimum 125per person.
The essentials store does not put prices on their items in the store, but a Gatorade is almost 8 dollars, a small bag of chips is almost as much, and a pack of Marlboro is 19.50. The breakfast restaurant sells coffee af 5.50 and a bagel with cream cheese is 8.00.
The rest of the staff within the hotel are great. But if you call to speak with anyone from the room expect to feel like you called your insurance company.
