Hilton Nicosia

John J. R.

This is a very good hotel with attentive staff. Nicky (sorry if misspelled) at reception was very helpful. She did her best and upgraded me to a desired room. Christian was also nice. The food at Executive Lounge was excellent in comparison to other Hiltons I have recently stayed. Breakfast was also awesome with a nice selection of food. You can use terrace for breakfast and enjoy fresh air and sun. Overall, a great place to return.

shopping4 value

I have been visiting Hilton every year for the past ten years during my trips from the United States, and I have always appreciated the hotel’s consistency and high standards. However, this year something truly stood out ,the outstanding service provided by Nefeli Charalambous, the new team member at the hotel. Nefeli was exceptionally helpful, warm, and attentive from the moment I arrived. She went above and beyond to make sure I felt welcomed and supported throughout my stay. Her professionalism, friendliness, and genuine care for guests make her an incredible addition to the Hilton team. It’s rare to come across someone who elevates the entire guest experience, but Nefeli certainly did. Hilton Nicosia has made an excellent choice bringing her onboard, and I look forward to seeing her again during my next visit. Highly recommended! DK

Yuliia Nizhynska

This is a truly amazing place with a wonderful restaurant, delicious menu, friendly staff, and excellent service. I eat only a limited range of products, and the restaurant gladly adjusted to my preferences as well as to my child’s wishes — the team was always attentive and kind. The rooms were spotless every day thanks to excellent housekeeping. I’ll definitely recommend this hotel to my friends and will happily return myself. I stayed here for over a month, so my feedback comes from consistent, daily experience — everything was great! I will truly miss the warm atmosphere and comfort this hotel gave me throughout my stay!

CONFESSIONS OF A TRAVEL_OHOLIC

I had another amazing stay at the Hilton Hotel Nicosia, as always. The service, comfort, and overall experience of the hotel are excellent. However, the hotel is seriously let down by the appalling condition of the external swimming pool changing rooms and shower facilities. The smell is horrendous, the level of cleanliness is very poor, and the space feels unhygienic to the point where I do not feel comfortable changing or showering my children there. It is dirty, unpleasant, and completely unacceptable for a five-star hotel. The soap dispensers are still hanging off the walls, exactly as they were on previous visits, showing a clear lack of maintenance. The gym changing rooms are equally disappointing, with most of the lockers broken or unusable. Overall, the facilities in both sets of changing rooms are extremely rundown. What is most frustrating is that nothing has improved over the last two years. These problems are well established and yet remain ignored. This year, the condition of the swimming pool changing rooms was so bad that it will put me off returning to the Hilton Nicosia in the future. It’s a real shame, because the hotel itself and the staff are great but the changing facilities are more like a neglected public gym.

Paula “PaulainParis75” de L

Celebrating our 22 anniversary. I was disappointed. The room was not what I expect for a 5 star hotel. The upholstery was scratched and aging see pic. At 8am a guest started playing really loudly at the piano and only when I called to complain did they stop it. We were still sleeping. Then on the last morning again at 8am the housekeeping staff entered to clean while we were still sleeping! We didn’t get the complimentary water every day. There was a proper winter duvet on the bed so we had to put the AC on full blast otherwise we were too hot. We asked for a lighter blanket but they just removed the duvet entirely which was then not enough… The lobby is pretty and the pool is very nice. I didn’t have a 5-star experience at all.