Nicole Harris
Just got back from two amazing weeks here! Everything about this hotel is amazing. 10 minute walk to port adventura, the shops and the beach it’s the perfect location. You have beautiful rooms, big range of food and drink, little book corner with really comfy seats, beautiful pool and roof top but the real credit to the hotel is the staff! The animation team does an amazing job keeping the kids and the adults happy and occupied. The kitchen and bar staff give you the best experience and always have a smile on their faces! The best part of the hotel is Esmeralda, she will go above and beyond for you, any help you need go to her! Can’t wait to get back next year to my second home!
Richard Harris
Perfect location. Just 10 mins from the PortAventura park and 10 from the beach. Hotel was nice enough. Evening entertainment was a bit meh but maybe because is now quiet season . Food was not too bad but a little basic. Nice pool area , drinks very cheap . Diana on reception was very helpful especially with helping us with train timetables. No kettles or coffee in room but I read this before I went and bought a foldable kettle before we went and took coffee . Would definitely go back again .
Erin Devine
We have just come back from holidaying here and I cannot fault a thing. We had a 7.5month old baby and the food options were perfect for weaning. The food on the whole was good and plenty of choice.
The rooms were lovely and comfortable and the room was cleaned everyday. On the whole the hotel was spotless!
Pool area was great and plenty of sun loungers/parasols. Pool doesn't open until 9 but you are always guaranteed a sunbed.
Perfect location, 10minute walk to beach, shops, bars, restaurants and the theme parks/waterpark.
Entertainment was good, very varied and the children's entertainers were brilliant and brought the energy around the pool!
Last but not least the staff were brilliant! From the bar staff, to reception staff and cleaners etc everyone was so friendly and always willing to help. A special mention to the lovely ladies in the dining hall, my son always had smiles for them.
Would definitely recommend and we look forward to returning in the future. Thanks for having us and for making our son's first holiday memorable.
Erin, Dean & Faolán
Dean De Paor
The staff here are amazing and couldn't be more helpful. We stayed for 7 nights in early September as part of a family group of 9, which included a 3 year old and a 7 month old. Location was perfect in many ways, located just across from Port Aventura and only a short walk from the beach. Food was lovely with plenty of selection. Drinks also very reasonable. I would highly recommend for family stay.
Tracy Morgan
We’ve just spent a nice week at the H10 Salauris Palace and really enjoyed most aspects of our holiday. The positives include:
Friendly relaxed atmosphere but looks smart.
Lots of choice at meal times. We really enjoyed the food! I couldn’t fault it, breakfast or dinner. Way too much choice to go into on this review but I can’t imagine anyone being unable to find something they enjoy. I loved all the slow cooked meat dishes! The braised beef and pork in lovely gravy or sauces, the spare ribs, the steak and fish off the grill, all delicious! Freshly made pizza was my husband’s favourite. Breakfast was great too. They could do with an urn for dispensing boiling water as their machines are REALLY slow and most people made tea while we were there but the coffees the machine made were nice. My only quibble with dinner was why put the soup station right in the middle of the queue for main courses? People either have to queue for soup then again for their main course as there are no trays, or ask if they can push in to get soup which wasn’t always welcomed I noticed. I didn’t have enough appetite to try any of the lovely smelling soups unfortunately.
Air conditioning great, very easy to work.
Wi-Fi excellent, no dropping or weak spots that we found and it’s free.
Beds firm but comfortable, two large singles pushed together to form a super king size.
Good toiletries, you really don’t need to bring any.
Nice towels.
Location good but would be better if a bus stopped anywhere nearby. It’s a good 10-15 minute walk to the nearest stop outside the H10 Salou Princess, another 7-10 minutes to the main stop outside McDonalds. Ok if you have no mobility issues and it’s not boiling hot.
I would have given 5 stars for everything but for our only issue. It was that despite requesting a quiet room when booking and again on check in, and the hotel being half full, we were given probably the loudest possible room in the building? Floor one, right on top of the bar where people talked, laughed and screamed until 1am inside and outside, and directly in front of the loudspeaker used by the unnecessarily loud and booming daytime animation team! Everyone was talking about how loud these people had their volume up, you could hear it halfway to Salou! And yes we’re were lucky enough to get the room right in front of it. The noisiest night by far was the flamenco night which we were exhausted from a full day out so went to bed a bit early (adult entertainment starts at 10pm!) The room was literally shaking from the unbelievable stamping of the dancing and loudness of the music! The Facebook group for the hotel was full of complaints asking what the awful noise and banging was from people on the other side of the hotel on floors 5&6, we were directly above on floor 1!
I would still highly recommend this hotel just insist on a quiet room unless it’s not an issue for you. I’ve never had a problem with finding rooms too noisy in 40 years of hotel holidays.
If you have mobility issues consider somewhere closer to the main drag and definitely don’t stay in Cap Salou as it’s all hills.
My Booking
