Lisa Saunders
Fabulous 21day stay in November 25. Really lovely room with a great view & cleaned regularly....the lady who cleaned my room was so sweet & polite...I didn't get her name unfortunately.
Staff on reception very helpful & knowledgeable for local buses & places to visit etc.
Restaurant good...plenty of variety & always well stocked & replenished often.
Bar was a little slow at times....but staff were mostly really nice & friendly.
Will definitely be returning.
Arjen 84
I stayed at this resort for a week at the end of August.
The rooms are basic, but with the Spanish sun, you don't stay here very often. Basic amenities are provided. Towels and bed linens are changed almost daily or regularly.
The food is fine, not high quality, but acceptable considering the value for money this resort offers. The staff do their best to keep everything running smoothly. Tables are cleared quickly and prepared for the next guests. The food is also plentiful and regularly replenished.
The restaurant could better be described as a food hall. The decor is terrible. There's no decoration at all. If someone drops a spoon, it echoes throughout the entire room. Very loud and lacking ambiance. I felt like I was in a temporary dining room. Decorations on the ceiling, curtains, a plant on the table, walls in a different color? Just a few simple, inexpensive ideas for a nice decor and to reduce noise.
In the evenings, I find it unacceptable that guests have to wait up to 15 minutes before it's their turn to order a drink. I know staff are expensive, but a good all-inclusive service ultimately delivers the right quality and quantity for guests. Sometimes a restaurant employee helps behind the bar. But this is from around 10:30 PM, while all-inclusive drinks can be ordered until 11:00 PM.
The outdoor terrace also needs some decoration to make it more inviting.
After 11:00 PM, there's no queue, of course, as people with "young" children go to bed and you have to pay for your drinks.
The central area of the resort is spacious and well-maintained. The palm trees could use some maintenance by tending to their trunks and removing dead branches. This makes the view from a second-floor balcony even more beautiful. (See video)
Just like in the restaurant, I found the staff friendly and helpful.
My advice is to rent a car to explore the island. We did that and we liked it very much.
Jack Sparrow
I really don’t recommend this hotel. It looks nothing like the photos. I spent 7 days in awful conditions — my room had no bathroom door, no wardrobe door, and plenty of cockroaches that I had to deal with myself using spray from reception. I asked several times to change rooms and was finally offered one only slightly better. The receptionist was extremely rude and kept insisting the hotel was full, even though rooms were clearly available online. I was even told that “cockroaches are everywhere because it’s hot,” which matched what I saw in the hotel restaurant…
Definitely not the holiday experience I signed
william king
Have enjoyed a wonderful week here with my wife and daughter
The room- comfortable and clean and spacious.
The food- lovely and varied. Specialty nights for Spanish, Mexican, Italian etc
The pool- huge and plenty of sun loungers
The staff- a lovely friendly bunch of hard working people
The guests - well looked after and content.
A big thank you to all.
Rachel Willis
Reception
Easy check in and was given a food parcel as we arrived late.
Marie was lovely, welcoming and attentive.
Location
10 mins from the airport, nothing local, but a 10 mins cab ride to the market and a couple of shops is about £3.
There is a nice Irish pub round the corner called stoners.(Do a great roast on a Sunday and have karaoke most nights)
Room
Our room had a pool view. Accessed via lift.
Room was clean, large bathroom , hairdryer, toiletries. Towels etc.
Kettle and fridge , TV , sofa
Balcony with table and chairs and airer.
Pool/pool bar
Large salt water pool , a bit dated, plenty of sun loungers, not so many umbrellas.
Pool bar , good drinks but only one bar person so long queues. Two drinks per person.
Pool tables x 2
Shop.
Two shops , convenience and souvenir, games room and gym. (Didn't check these out)
Entertainment
Awful
Food
Average, not very hot.
Breakfast was the best , after that not so great.
Drinks machines hardly ever working.
Snacks awful, dry burgers, plain dry ham sandwich.
Main Bar
Basic and again only one bar person, so long queues, good measures though.
No lighting outside bar area and no ashtrays either, everyone was using a papercup with a bit of water in it.
Please be mindful , nothing here for children.
Would I stay again No.