Skiathos

Lilian Moskau

Dimitra, the concierge, is the best thing in the hotel!! Always with that big smile and ready to help anybody in need! She makes our stay real pleasant. Eva at the front desk, is a sweet person also and very helpful. For order people the hotel is not appropriate because there are no elevators and you need to walk a lot and go thru stairs! The shuttles to the City and to the beach are a must and they are very good, other than that it would be impossible to move around due to the distance. Its a big hotel, the bar and pool are nice as well as the food. Breakfast is excellent! No shower caps!!!!😒🤨 Bathrooms are old style and need remodeling, floor tiles cracked and dirty due to the usage. NO racks for hanging towels or clothes close to the shower!!! We wash swimming suits everyday and cannot hang them anywhere🤔🙄 No magnifying mirrors! Poor ladies 🤨 Good AC Very clean

Dragana Veselinovic

We stayed at Skiathos Palace Hotel from 14.08-21.08. and my son and I are really enjoying our time here. The hotel is beautiful, the food is excellent and there is always a good variety to choose from. We also really appreciate the shuttle bus to the beach and Skiathos Town – it makes getting around so easy and is a great service for hotel guests. A special thank you to Vanja (Valentina) and Dunja, who has been so lovely, kind and helpful to us. I would also like to mention one of the waiters, whose name unfortunately I don’t know (maybe Konstantinos). He has been incredibly professional, attentive and always friendly. These little things and the way people treat you really make a difference when you are on holiday. The whole atmosphere is relaxed and welcoming, the staff are wonderful, and you really feel well taken care of without the service ever feeling too formal. We honestly have nothing to complain about. It has been a lovely experience for both of us and a place we would be very happy to come back to. ❤️

Nikola J

I would like to start with couple of positive things... + 1.Dunja and Vanja (agency representatives) were very professional and helped us with every request that we had. 2.Waiters were friendly and always smiling - 1. We saw a rat during our stay at the property 2. Woman at the desk ( I suppose it's consierge) was very annoying and constantly trying to ask us additional questions. As a hospitality manager I understand that she needs to be at the disposal to the guest, but knowing when to stop should be a fine line between 4 star experience and someone who is pretending to that category. 3. One of the most offensive things that I heard from any person that works in hospitality happened during our stay. Upper mentioned person told a guest in my presence that she is very sorry because there are many Serbian guests in hotel, defining this situation as Serbian invasion. That vocabulary is unexpectable discrimination that would, in seriously managed properties, be probable cause for someone's firing. We were really looking forward for this trip and we are very sorry that those things caused bitterness. We will not come here for sure, because as Serbians, we don't feel welcome!!!

Terry Shelbourne

Sorry to say this was one of bthe most disappointing hotels I've stayed in recent years. Sells itself as a four star when I feel it is far from that. Facilities wise, and cleanliness, it ticks boxes. As an example, the place is mostly spotless and the team work hard to keep it that way. That said, the place is overdue a refurbishment. Our bathroom had areas of black grout in the tiling. The bathroom sink was damaged and poorly repaired, as was the bathroom door (it has been hastily filled and badly painted) and even missing/broken tiles were filled and painted poorly. The outdoor seating area/balcony to our room was made up of unfinished/rough concrete walls that had been simply painted. Pretty unsightly and cheap. I've never before stayed at a hotel that puts plastic (incontinence?) Sheets/covers over their mattresses??? Not nice. Service was, at times, very good. But when ordering drinks with dinner it failed terribly as even after three requests our wine arrived after we'd almost finished our meal. At their 'premium' restaurant we were sat at a glass panel that was visibly cracked top to bottom and over looked the children's play area with the associated noise throughout dinner. There are not enough sunbeds, by far. The early morning towel warriors snapped up 70% of the sunbeds before breakfast and yes, they were often empty for hours. You would think when the beds are in such short supply that the hotel would introduce a system, and manage it. After all, it is supposed to be four star, not a cheap and cheerful Costa! They did supplement the sun beds with cheap folding chairs during the day, but just not up to standard. Plus points Food was fresh and tasty, but not special. Lunch was standard fare, lots of fried stuff, and not especially cheap. Location was OK with stunning views /sunsets, but a serious set of over 90 very steep steps or a long hill to the bus stop. Staff were friendly! Overall - I'll not be back

Natasa Blagojevic

The hotel is located on an excellent beach, right next to best beach in the area. The rooms are good and comfortable. The hotel staff are very kind. The best part of our stay was the food—it was absolutely excellent. Special compliments to the chefs.