Paul Lawrence
An honest review of my 2 week stay. This hotel is 3 star but is a good 3 star. The Animation team, pool staff and waiters are amazing. They are modernising the hotel now and the rooms are much nicer. I will definitely come back its my new favourite naama bay hotel.
Anna Gonerska
It is very hard for me to give the overall rating. Service during the check in - horrible, very limited english, he did not explained anything, same receptionist one morning when i asked for 2 bottles of water (i was all inclusive) and was going on day trip early in the morning, he said to me that i should’ve take it yesterday as now it no time for drinks and all inclusive, even though would take him one minute to just give us two bottles of water. I was disappointed with the room, especially with the bathroom, shower very small and furniture so old, on the edge of breaking. at some point rack fell of the wall in the bathroom and i had to put it back. There was no kettle in the room and receptionist said that it costs 1$ a night to request it. Anyway, we arrived very late so we had to stay at least one night. Once we spoke to different members of staff and/or the other guests they all explained everything to us - things such as the fact you need a ticket from the security to go to the beach. Bar/restaurant staff amazing, everybody very helpful and nice. My fav part was animation team big shout out for Youssef and Nama! Also lifeguard Mustafa. The quality of the drinks depended on the day - sometimes delicious, other time absolutely awful and made differently by each staff member and their mood. Food was tasty, quite repetitive with basic things, however there was very nice days, for my liking there was too many cakes and not enough fruits - but that’s just me. Housekeeping was very nice, doing nice things with towels daily always good surprise. Overall I would come back for the team as we did not spend too much time in the room anyway.
Gretta Chehab
We had an amazing stay at this hotel. Everything was absolutely perfect! The hotel was very clean, and you could see that hygiene is a top priority everywhere — rooms, restaurant, pool area, all spotless.
The animation team was incredible! They were energetic, friendly, and made the whole experience so much fun for both adults and kids. There were activities all day long and great shows in the evening. They really made our vacation special.
The staff were welcoming and helpful, always smiling and ready to assist. We truly enjoyed every moment and would definitely come back again. Highly recommended!
Hamada Roshdy
We stayed for 3 nights. Breakfast needs to be enhanced especially bread.
The room was clean. House keeping Are nice guys. Reception is friendly Very good Location.
We could not use wo fi in our room. It was only available at the reception.
Claude Makdessy Elias
I recently stayed at this hotel and honestly I had a great time.
The hotel itself was very clean and well organized. The rooms were comfortable, the beds were nice, and the air conditioning worked perfectly, which was very important because the weather was hot. Housekeeping cleaned the room every day and always left fresh towels.
One of the best parts of the stay was the animation team. They were very energetic, friendly, and always smiling. Every day they organized activities like pool games, water aerobics, volleyball, and small competitions, which made the atmosphere really fun. They also encouraged guests to participate but were never annoying or pushy.
