Карина Настрога
If I could give more than five stars, I absolutely would — this place truly deserves it. My experience here has been excellent, and a big reason for that is the incredible team.🥰
The staff are truly wonderful — friendly, attentive, and always ready to help. They respond quickly to any questions or requests, and you can really see how much effort they put into making guests feel comfortable. Their teamwork and positive attitude create a warm and welcoming atmosphere every day.
The food is also a highlight. Breakfast is fresh and varied, with different side dishes served daily. Lunch and dinner are just as enjoyable — well-prepared, flavorful, and nicely presented, with good variety throughout the menu.
I want to give special recognition to the staff for how hard they work. They are on their feet all day, often in long-sleeved uniform shirts, even in the heat, and still remain professional, kind, and energetic. It’s not easy at all, and they truly deserve extra appreciation — and honestly, a bonus — for such demanding work and dedication.
Thank you to the whole team for your care and effort — it really makes a difference.❤️
Linda Mainwaring
Wonderful staff and highly recommend the massage. Much cheaper prices than in England and the massage manager is a highly qualified gentleman who also gives advice on exercising to improve your particular problem.
Nothing is too much trouble and the staff are happy to help you with a lovely smile.
Canan Ciraci
On January 19, 2026, we traveled from Turkey and joined the Egypt Cairo and Sharm El Sheikh tour with Elegance Tour, accompanied by our tour guide Mr. Abdullah Gökalp. We stayed at Falcon Hills Hotel in Sharm El Sheikh. The cleanliness of the hotel, the helpfulness of the staff, and their solution-oriented approach in every matter were excellent. The food, beverages, animation activities, and music selection were wonderful.
The friendly and attentive attitude of the hotel staff, always prioritizing guest satisfaction, made us especially pleased. Throughout the tour, thanks to our guide Mr. Abdullah Gökalp’s knowledge, interest, and sincere approach, our trip was both enjoyable and smooth. We would like to thank Elegance Tour, our guide, and everyone who contributed to this wonderful organization.
Merve Nur AYDIN
It was an amazing stay for me and my friends as well. The entire staff was so kind, friendly and welcoming. The food was great, the activities in the hotel were nice, the rooms were clean. We had so much fun and enjoyed every single second there. thanks a lot♡
Daring Do
Reception is not professional, front desk manager Mohammed is frying eggs at breakfast with front desk uniform, how come. Also he was very rude with my fiancee who came to visit me in the lobby - this shows his bad education, unability to work in hospitality and
disrespect for me as their guest.
Bellman mr Reda is very professional and helpful, thanks a lot.
Food looks and tastes cheap and unhealthy, also hygiene is a big question in the restaurant.
When you approach tea station in the restaurant, they run to you and shout "extra charge". No problem I can pay for a cup of tea, but this looks and feels very awkward , cheap and not professional.
My Booking
