Aaa Eee
We had a wonderful stay at Jumeirah Capri Palace in June 2025. I visited with my mother and sisters, and it became such a special family trip.
The hotel itself is beautiful, luxurious, and elegant, but what made the experience truly memorable was the kindness and generosity of the staff. They upgraded my mother’s room to a pool suite and gave us a connecting room, which made it feel as though we had a large two-bedroom suite with our own pool and garden. It was such a thoughtful gesture and made the stay feel incredibly special.
The staff throughout the hotel were exceptionally nice, attentive, and welcoming. Everything felt effortless and beautifully taken care of.
I would really recommend this hotel to anyone visiting Capri. It is luxurious, warm, and truly memorable.
Dema Ghazi
The hospitality at Jumeirah Capri Palace was honestly unlike anything I’ve ever experienced. From the moment we arrived at the Capri port until the moment we left, everything was so seamless and we were taken care of every step of the way.
I was in contact with Rosanna before we even arrived, and she went completely above and beyond to make my mom’s birthday special. She helped arrange the most thoughtful details, including a beautiful vintage car transfer, and made sure my mom’s birthday was celebrated throughout our stay. The attention to detail was incredible, and it genuinely felt like everyone knew it was a special occasion and wanted to make it memorable.
The hotel itself is absolutely beautiful, and the pool, gym, and amenities were amazing. Having Zuma, Amare, and II Riccio as part of the experience also made everything feel so seamless. You can really tell that the teams communicate with each other and care about creating one complete experience for their guests.
I truly cannot say enough about the hospitality. Everyone was so kind, attentive, and thoughtful. This was genuinely one of the best hotel experiences I’ve ever had, and I would absolutely come back.
Jordan Tenpenny
This place was truly a dream! From start to finish the service was impeccable. We had the most kind and helpful drivers that took our luggage from the ferry up to the hotel and back when it was time to leave. From the moment you step into the resort you are greeted and taken care of. The views of the hotel were remarkable. Everyone on the staff was so accommodating and sweet. I have to shoutout a few special individuals who made the stay even better - Veronica who was so helpful with suggestions on what to do on the island, helped our bigger group of 8 navigate Capri and help with dining. So sweet! Eljon during breakfast assisted with knowledge of food culture and recommendations. Giuseppe & Luca the drivers we had didn’t let us lift a finger while being punctual to assure we made it to our destinations. Not to mention the food was delicious! I would stay here over and over again! If you are looking for a place to stay in Capri - this is it!
Michael Stokes
May 2026: Great location and stunning views. We had our own pool, although the room is tired. The staff is great and willing to bend over backwards to assist. They tell me the rooms will be upgraded within the year!
Sophie Crisafi
We had the most lovely stay for the first week of our honeymoon! The service was excellent from the airport transfers to the check in and everything after. Alessandra helped us check in and provided us with a lovely room with our own pool in the garden and everyday at breakfast Elio took great care of us. We also booked a boat tour through the concierge and they handled everything and made it very simple. We can’t thank the whole team enough for the amazing stay and for giving us an unforgettable start to our honeymoon! We hope to come back someday!
