Claude Makdessy Elias
I recently stayed at this hotel and honestly I had a great time.
The hotel itself was very clean and well organized. The rooms were comfortable, the beds were nice, and the air conditioning worked perfectly, which was very important because the weather was hot. Housekeeping cleaned the room every day and always left fresh towels.
One of the best parts of the stay was the animation team. They were very energetic, friendly, and always smiling. Every day they organized activities like pool games, water aerobics, volleyball, and small competitions, which made the atmosphere really fun. They also encouraged guests to participate but were never annoying or pushy.
Paul James
This was my second stay here and as with my previous stay, It was a good experience. I've read some recent bad reviews, but my experience was perfectly fine. The food does vary to a certain point and is pretty good. Every Wednesday & Saturday there is an outside pool BBQ with Belly Dancing and Tanoura. The room I stayed in was fine. The beds were on the hard side but ok for me. The pillows were fine. The toilet roll was changed every time it got very low (Although they probably left it a day too long and perhaps they should always have two rolls so you don't run the risk of running out). The towels were changed, but I'm not sure how frequently as everyday they were folded up and placed neatly on the rack regardless of being new or not. The staff were always willing to help with any issues you may have and we're friendly. Especially the restaurant manager (Osama) and his senior staff and the pool guys. The pool is cold, but I've stayed in a few hotels in Egypt and all were cold, so it doesn't seem unusual. They have just put down some artificial grass around the pool which looks good but not sure how practical it is. The official beach for Falcon Naama Star is Kanabesh. They are currently doing some construction, so you do get some construction noise, but it's fine, and looks like it will be pretty good when its done. The whole of Naama Bay is under the flight path of the airplanes but the aircraft noise isn't that bad (IMHO)
All in all, I had a good time.
Vanessa Wareham
Where do you start please read newest reviews we stayed here for 9 days over Christmas got to be the worst hotel I have stayed anywhere.
• food awful no variety same every night sack the chef.
• management waste of space they need to get new managers in there before place closes down.
• outside pool freezing you can't even get in there unless you get hyperthermia.
• all inclusive drinks never any cups day or evening if they ran out you would get small plastic cups, beer to gassy.
• not good if you have mobility issues as they have no consideration for customers with mobility issues, not child friendly either.
• showers are cold in the rooms had to going to reception to get to check it, kept having to ask for towels as was not getting these to the evening as they had to many, had to keep asking for toilet roll as only half of roll would be left.
Beds very hard and pillows.
As your over the flight plane these kept us awake most of the night constant planes day and night.
• don't never go at christmas as they only worry about there own and paying customers on new years eve you could not move or get a seat even thou you were staying in the hotel they forget they survive on tourist obviously wasn't bothered about the guest staying there which was out of order.
• staff rude especially the tall chap in the reception bar at night reception waste of time the only 2 decent staff was the pool man and Muhammad the luggage man who we tipped generously.
DO NOT BOOK HERE BOOK ELSEWHERE.
Waheed Ahmed Freelancer tour guide Abu kareem
I would like to sincerely thank you for the wonderful stay at Naama Star Hotel. Everything was well organized, comfortable, and truly enjoyable.
Special thanks to Mohamed El-Sayed for his professionalism, kindness, and great support during my stay. His helpful attitude and attention to details made the experience even more pleasant.
Thank you all for your outstanding hospitality. I truly enjoyed my stay and will gladly recommend your hotel to others.
Molly Walby
Lovely hotel with friendly staff. They all make you feel very welcome and are always happy to help. Would definitely recommend and stay here again.
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