Claude Makdessy Elias
I recently stayed at this hotel and honestly I had a great time.
The hotel itself was very clean and well organized. The rooms were comfortable, the beds were nice, and the air conditioning worked perfectly, which was very important because the weather was hot. Housekeeping cleaned the room every day and always left fresh towels.
One of the best parts of the stay was the animation team. They were very energetic, friendly, and always smiling. Every day they organized activities like pool games, water aerobics, volleyball, and small competitions, which made the atmosphere really fun. They also encouraged guests to participate but were never annoying or pushy.
Waheed Ahmed Freelancer tour guide Abu kareem
I would like to sincerely thank you for the wonderful stay at Naama Star Hotel. Everything was well organized, comfortable, and truly enjoyable.
Special thanks to Mohamed El-Sayed for his professionalism, kindness, and great support during my stay. His helpful attitude and attention to details made the experience even more pleasant.
Thank you all for your outstanding hospitality. I truly enjoyed my stay and will gladly recommend your hotel to others.
Vanessa Wareham
Where do you start please read newest reviews we stayed here for 9 days over Christmas got to be the worst hotel I have stayed anywhere.
• food awful no variety same every night sack the chef.
• management waste of space they need to get new managers in there before place closes down.
• outside pool freezing you can't even get in there unless you get hyperthermia.
• all inclusive drinks never any cups day or evening if they ran out you would get small plastic cups, beer to gassy.
• not good if you have mobility issues as they have no consideration for customers with mobility issues, not child friendly either.
• showers are cold in the rooms had to going to reception to get to check it, kept having to ask for towels as was not getting these to the evening as they had to many, had to keep asking for toilet roll as only half of roll would be left.
Beds very hard and pillows.
As your over the flight plane these kept us awake most of the night constant planes day and night.
• don't never go at christmas as they only worry about there own and paying customers on new years eve you could not move or get a seat even thou you were staying in the hotel they forget they survive on tourist obviously wasn't bothered about the guest staying there which was out of order.
• staff rude especially the tall chap in the reception bar at night reception waste of time the only 2 decent staff was the pool man and Muhammad the luggage man who we tipped generously.
DO NOT BOOK HERE BOOK ELSEWHERE.
Sandra Porter
Stayed her in November the worst hotel I have ever stayed in especially Egypt.
The food was not eatable to me who wants mash potatoes and stew for breakfast. I survived by having fried egg and toast each morning.
Then eat out tge rest of time.
Cold showers all the time.
Some of the staff were really good.
I asked for a coffee one morning and tge waiter was told to tell me toget my own.
Was in Egypt for Easter this year at a Fantastic hotel.5 star was soo amazing.
Gretta Chehab
We had an amazing stay at this hotel. Everything was absolutely perfect! The hotel was very clean, and you could see that hygiene is a top priority everywhere — rooms, restaurant, pool area, all spotless.
The animation team was incredible! They were energetic, friendly, and made the whole experience so much fun for both adults and kids. There were activities all day long and great shows in the evening. They really made our vacation special.
The staff were welcoming and helpful, always smiling and ready to assist. We truly enjoyed every moment and would definitely come back again. Highly recommended!
