Daniel W. Boothe
Truly a 5-star experience in every respect. The property is incredibly clean and well maintained at all times. The lifeguards are exceptional in their oversight. It's a great place to have children (we had many!). Be aware that it is also a very busy, hustling and somewhat high-energy vibe. The club add-on was great to have but when it's super busy (i.e. breakfast) they tend to run out of things including clean tables and seating. The included Marketplace and restaurants provide excellent alternatives. Being so close to Epcot entrance and The Boardwalk were superb bonuses!
Kristian Mill
We had a nice time at the Beach club. But this stay was not the best stay. We were staying in a suite with club level access. This room was VERY far away from the club and the closest elevator was broken the whole time we were there. We were able to finally get to our room 1.5 hrs after check in time which was really disappointing with kids who needed naps. Finally getting into our room, we had to call for our bags 3 times and they had our room under another persons name still and couldn’t find our bags. We got our bag just before 5:30pm. We had 5:30 dinner reservations. So we were late to dinner and while guest services tried to make up for it with a credit for dinner, when we finished with dinner and tried to use the credit they said it was not valid for the restaurant (Cake Bake).
Trying to get ahold of the concierge from our very far away room was also VERY difficult. Since it was so far and I couldn’t just walk to concierge, calling on the phone there was no direct line and had to call guest relations who then bounced me around to different people to try to get to concierge and eventually was hung up on. This stay was probably the most problematic one even had.
One shining star of our stay was Marie in the concierge who was so kind, helpful, and understanding. She did her best to make our stay better. Parker was less than kind with trying to rectify the situations and generally seemed annoyed. I get it, this is first world problems and we are generally go with the flow people but the level of service from this stay was just awful and disappointing.
Jason Fogarty
We stayed in a water view room with a view of the lake, beach and Boardwalk. Very quiet, away from the pool area. 2 Queen beds and a comfy day bed/couch gave plenty of space for 2 adults and 2 teens. 2 sinks outside of the shower/toilet area were great.
Pool is easily one of the best around with good food/drink options at Hurricane Hana’s. Just hard to get chairs middays.
Arcade has good variety and the Kitchen Sink at Beaches and Cream is a great experience!!
Easy access to all parks with multiple options; walk, bus, boat and skyline rides.
Busing to and from Disney Springs in slow and unreliable.
Danielle Fish
Our room was spacious with a great location where we could hear and mostly see the EPCOT fireworks each evening. We took daily afternoon naps, so our room wasn't serviced each day -- which was fine because we didn't need it to be. For a deluxe resort, I was surprised that you could hear the people above you each time they flushed their toilet. Otherwise, all the room amenities were perfect (coffee maker, fridge). The location was perfect -- we used all modes of transportation to get around to Disney Springs, Boardwalk, and the parks. Everyone was super friendly and helpful. I would definitely stay here again.
Alicia Clearwater
We just got home from our family's first Disney World vacation, and we're already talking about when we can come back!
We stayed at Disney's Beach Club Resort, and it was the perfect place for our family. There was always something to do, even when we weren't in the parks. You can get a caricature drawn in the lobby, and we had the best dinners at Beaches & Cream (definitely worth checking out!). The room was great and there was more than enough room for the four of us.
The pool was the highlight of the trip for our kids (ages 9-11). They absolutely loved the sand-bottom area, and it was so nice having a place where we could spend an entire afternoon relaxing.
Club Level was also one of our favorite parts of the vacation. If you’re a parent and your children like to “pick” all day this is a great option. It also took a lot of stress off of me because there were always options for them to eat. It made mornings so much easier, and we loved being able to stop in for snacks and drinks throughout the day.
One thing I would mention for families with younger children is that the main slide is located outside the gated pool area. It wasn't an issue for our family, but if you have little ones who want to go on the slide over and over, just know you'll be walking with them each time. Also, if you order food from Hurricane Hanna's, depending on where you're sitting, you may not be able to keep an eye on your kids while you wait for your order. It's something to be aware of when choosing where to set up for the day.
Overall, we had an amazing stay. The Cast Members were wonderful and thoughtful. They made sure that all of our needs were met and were always there to answer questions. They provided that special magic that makes Disney so unique. The resort was beautiful, and it was the perfect hotel for our Disney vacation. We made so many great memories and can't wait to come back to Disney!
