Kremasti

Tds “Moonlily” Tdso

I enjoyed my 7 night stay in October on half board basis. On arrival I was kindly upgraded to one of the rooms in the beachfront wing. The sea view from the balcony was fantastic, the room was spacious enough and renovated. Overall clean, but there were some details that could be improved such as the rusty mirror, mould in the shower and the mattress was quite soft. Breakfast was good, for dinner as a vegan, the overall experience was good, the manager showed me around the buffet on the first night, showed me what was suitable and said they could cook me something fresh if I didn't have enough options. The food was fresh and tasty, however protein was lacking, it would have been nice to see more plant based protein options, even just legumes without added fish, cheese, etc. Some dishes had ingredients listed, others didn't, it would be useful to include all common allergens on the labels. All the pools were great, especially the adults only one, very comfy sun loungers and a few steps away from the beach! The location was good too, lots of restaurants and shops nearby, the hotel also offers a shuttle bus service to Rhodes town, or there is also a public bus stop 15 mins walk away.

Guitar Store

Fantastic Hotel, right on the beach, with great pools. Great relaxed vibe about the whole place . Super friendly and helpful staff through out the hotel but especially at the beach bar where Michael makes the best cocktails ! That Ive ever had with a smile and a chat. I would defiantly recommend this hotel and would also suggest you try one of Michael's espresso martinis while watching the sunset . Beautiful ! Jamie and Lisa

Karen Butler

5 stars for Marius who works in the Azure cocktail bar. He was one of the reasons we returned for the second year in a row. Fantastic service and great company. Only complaint would be the gym. Out of the 5 treadmills, one was working. Lots or the equipment needs an upgrade

Emma Sayers

We stayed at Sun Beach Resort for our honeymoon, and while the resort overall carries a 4-star rating, the experience varies dramatically depending on which part you stay in. We were initially shown to Sun Beach 1, which felt modern, well-maintained, and truly deserving of its 4-star status. However, we were then abruptly told by staff to move to Sun Beach 2—a completely different building that is nowhere near the same standard. Finding this in the dark was not great when we had been travelling for nearly 12 hours! Sun Beach 2 is much older, darker, poorly lit, and features dated, rusty, and tired furnishings. The room we stayed in was poorly maintained, with daily ant problems and a barely functioning hairdryer. Cleanliness efforts were made but could not make up for the overall tired state of the accommodations. The description of Sun Beach 2 as the “garden wing” is very misleading—it is in fact a separate, standalone hotel building with a different reception and far lower standards than Sun Beach 1. The difference extends to amenities and food quality as well. While Sun Beach 1 had lovely cocktails and better service, Sun Beach 2’s food was plentiful but low quality for some things, but had beautiful lamb!, and the same cocktails were poorly made and took an excessive amount of time to arrive. In addition, some staff at Sun Beach 2 were rude, while others, like Melpo, were friendly and helpful and would recommend her to speak to! Jet2 needs to label Sun Beach 1 and Sun Beach 2 as two separate hotels rather than market Sun Beach 2 as just a wing of the resort. Many guests, including ourselves, feel seriously misled by this. If Sun Beach 1 is what a 4-star resort should be, then Sun Beach 2 falls closer to 3-star quality. Honestly, the best moments of our honeymoon were when we were away from Sun Beach 2, making memories around Rhodes and across at Sun Beach 1 rather than being upset by the dusty, outdated, and disappointing accommodation in number 2. For anyone booking this resort, please be aware — the “garden wing” whilst part of the main resort is a separate, and somewhat inferior property that does not live up to the advertised standards. This misleading representation needs to be corrected, and Jet2 should be transparent about the huge difference in quality between these two parts of the Sun Beach Resort. Just to reiterate my issue is with Jet2 NOT the hotel as Jet2 advertised this! As stated some very lovely staff and lovely experiences, just a few niggles. EDIT: the room you showed my husband was the exact same?? So it was turned down for that reason, also I do not know of being offered upgrading to the other ? When was this? Who mentioned this and to whom?? I have altered my feedback slightly, as was intended for a 4 star review, not 3, so apologies there! Also, I would come back here.. I'd just avoid 'Garden Wing'

Jade Melvin

We arrived late at night and initially were amazed at how stunning the hotel was. When checking in we were bluntly told we were not in this building but were in fact in a separate hotel across the road which was disappointing. The garden view room we had in this hotel smelt damp, it was small for 3 people and the balcony door did not lock which was not ideal being on the bottom floor. After raising our concerns the next morning we were moved to another room but still, in the same building which was disappointing as it wasn’t what we hoped for, but a lot better. Main issue to raise is We did ask for a late check out but this was not possible, however we were told we could have the room until 12:30 which was perfect. However due to lack of communication between staff, a female staff member entered the room at 11am in an extremely rude manner and told us to get out. When we tried to explain the time we had been told, she dismissed us, told us to get out and tried to grab a suitcase and drag it outside. Please improve your staffs manners in future and COMMUNICATE. However, The room was cleaned every day and fresh towels were provided. We also had full access to the other hotel facilities. The adult pool area was stunning when you could get a bed. (Advise no later than 10am) and right on the beach.