Ana Caroline Nagi Rodrigues
By far the best experience I’ve ever had in a hotel. The staff really made the difference — everyone was so friendly and always willing to help.
You could really see that they went the extra mile to make things work in your favour and make guests feel comfortable.
The hotel was absolutely spotless. Even the outdoor areas were cleaned several times a day. Shared toilets were always clean, bins were always empty, and the whole hotel was impressively well maintained.
The pool was amazing and the food was incredible. I have a 5-year-old daughter who can be quite picky with food, but every single day she was able to find something she enjoyed eating — and honestly, that says a lot!
We came with low expectations and left genuinely impressed. Thank you for such a lovely stay 💛
Orlin Bobchev
Overall I would recommend the hotel and it looks like the owners invested to renew it and make it good.
For the price it's good! Don't bet on the Spa ( the steam bath was not working properly and I would add at least a sauna). The food is good quality for all inclusive! First night hot water was missing, but probably it was because was start of season and hotel full at the same day. People were polite, there is also good free bar at the lobby. I would recommend the animation programme to be a little bit quieter for people that want to rest at the same time.
Alexia-Maria Dumitru
I loved this hotel, the room was big enough and beautiful, the food was delicious and diverse, the staff was very friendly and welcoming. They had different shows and activities. Despite me not having children of my own, I noticed that they had a park, a room for activities and the animation team was very kind and patient with them kids. I have no complaints!
Patricia Mazurencu-Pele
Our home away from home.
We have been coming to hotel Kristal since me and my brother were 10 years old. This summer we turned 26 and we are still amazed by the kindness of the staff, the clean spaces, the most delicious food and the fun activities provided. We enjoyed every single stay at this hotel. Never disappoints and it really became our home away from home to me and my family. 10/10 would recommend every single time. ❤️
Kostadin Gankov
For me and my family, the whole stay was a wonderful experience. We spent a few days there and everything was excellent – the rooms were clean and comfortable, the staff was always kind and helpful, and the animation team made our time even more enjoyable. The atmosphere in the hotel was welcoming, and we truly felt relaxed during our stay.
