Last minute holidays to Ibiza

amanda Jane FJ

My partner and I have just spent 8 nights at the hotel. What a fabulous place to stay. The hotel is clean and the staff are very friendly and nothing was too much trouble.. Jasmine and Fatima in the restaurant are fantastic. If you have dietary requirements they were so helpful. Gluten free foods they take you round and show you everything that is safe to eat. Thanks to Jasmine for the gluten free cake and explaining what they can offer. Entertainment was brilliant and something for everyone.. Food was very varied and perfectly cooked . The pool area plenty of spaces and is very clean. Good sized pools. The beach is just outside of the hotel and the sunrises are breathtaking. Overall a lovely hotel in a lovely resort we will definitely be going back .

Nigel Mortimer

I hope this message finds you well. I just wanted to reach out and thank you and all the staff for providing us with such a fantastic holiday. The hotel, facilities, and staff have been absolutely wonderful. A special mention goes to Valentina and Carlos, who were always so cheerful and happy in their work. We were mainly poolside during our stay, and we couldn't help but notice their exceptional dedication and positivity. Also, a big thank you to the lifeguard for being so friendly and accommodating. Thank you once again for making our holiday so memorable. We truly appreciate all the effort and care that went into making our stay enjoyable.

Neil Dracup

I travelled with my 3 adult children 20,23 & 26, Amazing Hotel, with great staff in every department. great location and good food and bar service. Adults only! was great, no messing about reserving beds as their were plenty for everybody. The animation team was really active and friendly. The holiday makers were really considerate, which made to a great holiday. The food had plenty of variation and the drinks if you wanted them kept flowing with lovely coffee at the pool bar.

Matthew Russell

We had a nice stay but there was always something that felt like a let down. Our room didn’t look like the advertised photos. The staff although friendly, we’re always reluctant to help. Cleanliness was average at best. The all inclusive food was pretty poor all round and felt like a real let down. The place has loads of potential and we still had a nice holiday, could just be so much better.

Valentina

What a lovely find! The hotel is right by the beach which makes it feel extra luxurious, the staff is amazing, very friendly and extremely helpful (big up for Carlos, Ivan, and good luck Pablo on your first week there! You're doing amazing! And Valentina is great doing all the entertainment ✨) We went all inclusive and the option of drinks is vast, lots of delicious cocktails and fruit juices. The food was a pleasant surprise considering one of us is vegan and we didn't have high expectations, but actually we really enjoyed it, there was a big selection of all sorts of food, including vegetables, lots of bread, a salad bar with all sorts, including a make-your-own salad (loved it) and a lot of fresh fruit. The spa is a very nice touch for extra relaxation. We absolutely loved it and we couldn't recommend it more! 10/10 ✨

James Fox

Stayed in a group of 6 split between 2 rooms. We studied the reviews closely before going and we anxious due to some of the negative reviews but went into it optimistically due to a lot of the positive ones. I genuinely think some people just cannot be pleased, unless they have paid significantly more than us I cannot fathom what some of the complaints are about. Yes some of the food is a bit “samey” but you can tell they make an effort to mix up meals especially during the evening meals. The setting for meals lovely with plenty of seating outside right on the coast with the sunset coming down, bar right next to you. Never waited more than a few minutes for a drink, it would be nice if the pool bar was open a couple of hours longer (seems to only be open between 12-5, whereas pool hours are 10-7) Rooms are very standard but very clean, I don’t know how much time people spend in their rooms to need more amenities than given, you are on holiday go out and enjoy the hotel or the area. It is very convenient to travel to the main area of San Antonio with a taxi rank outside the hotel and the water taxi also facing the other side of the hotel. You have a choice of the larger pool area at the older hotel, we never really had too much trouble eventually getting hold of 6 beds no matter the time we turned up to the pool area. The smaller pool I cannot comment on as we did not spend any time there although did get to see it every day during meals and can see why people would prefer to relax there and as is a bit of a calmer area and is facing the sea. Takes 2-3 minutes to walk to the beach and the water was lovely, I normally do not like swimming in the sea however the water was not overly salty and the sand it great compared to other holiday destinations I’ve been to. I wish I had taken photos of the food to show you and taken a note of the staff so the commendations goes out to all of you as you were all fantastic. If I am ever back in Ibiza I would definitely suggest this hotel.

Gene Porol

I stayed at this hotel for one night before my flight back and had a comfortable experience. The room was clean and tidy, and the staff were friendly and helpful enough throughout my short stay. The all-inclusive food and drinks were a nice touch, though the food itself was pretty standard, nothing fancy, but decent enough for a short visit. The morning before my flight, Taxi can be found just outside the hotel and no need of bookings. Overall, it’s a good spot for a brief stay with the essentials covered: cleanliness, service, and convenience. Would consider it again 🤍

L h

Me and 2 friends booked this hotel for a last minute trip to ibiza. after booking we had found a lot of the negative reviews and turned up feeling extremely nervous. we believe this hotel deserves more than its 3 star rating. our room was spacious and had a great view. the aircon was so good we all had to put jumpers on at night! we ate so much at lunch and dinner and were always excited to see what options they have! we did the walk into the strip 3 times and it was an easy walk to do. staff were always friendly. would definitely stay again !!

John Woolley

nice hotel, but you had to queue for everything at breakfast, lunch and dinner. Not for me. The staff on the bar are lazy and seem to be can't be bothered even when there's a queue of 10 or more people waiting to be served. Sometimes there's just one person serving, sometimes two and sometimes three, still very slow. We ended up eating and drinking out even though we had paid all inclusive. Will not be back to this hotel and would not recommend. Rooms were alright, but we had been allocated our room on arrival and went up to our room to change and another couple opened the door while we were in a state of undress. We had both been given the same room keys each having the same room number. We had a receptionist come and check it out after the other couple went downstairs to sort out. No apology, no nothing, a bottle of prosecco wouldn't have gone adrift. The resort is lovely but the hotel is at the best a 2 star. No fridge in room had to hire, never got told at check in. Safety deposit box that you had to ask for a key, never got told at check in. Food was basic, same old salads every day. nothing different. It's really catering for the young kids who party all night, drink, drugs and then come to eat about 2.00pm. Not good

Piero Giorgio

I stayed there for two nights, and the place was an absolute surprise. The room was clean and offered wonderful views, the food was good, and the staff were very kind. Special thanks to Miriam, who helped me manage the booking due to an issue with the website. Excellent value for money — I highly recommend it.

Judith Schroeder

We stayed here recently and while there were some positives, the overall experience didn’t fully meet expectations given the high nightly rates. Negatives: ⛔️ The hotel was fully booked, and the capacity of sunbeds around the pools was far from sufficient. ⛔️ “Better” sunbeds are available only for an extra charge, which feels unreasonable considering the already high room rates. ⛔️ Breakfast buffet is €25 per person, but the quality and variety were not up to that price. ⛔️ Pool staff were not attentive enough, and it’s not allowed to bring your own drinks to the pool – again, surprising for such a high-end price point. ⛔️The evening buffet is no longer available, and the on-site restaurants are expensive with a rather limited food selection. ⛔️ Check-in was delayed, and the “direct sea view” we booked was not quite what we had imagined. Positives: ✅ Lovely rooftop with a beautiful view. However, the infinity pool is small and there are not enough loungers when the hotel is busy. ✅ Clean towels, good housekeeping, and general service in terms of cleaning and maintenance. ✅ Direct access to the beach, although the beach itself is quite small. Overall, this hotel has some great features and an excellent location, but the management needs to address capacity issues, pricing policy, and service consistency to match the premium rates they charge.

Sylvie De Maegd

Disappointing Experience – Far Below Meliá Standards We were very disappointed by our stay at INNSiDE by Meliá Ibiza, especially considering our previous positive experiences with Meliá hotels. Arrival & Check-In Our disappointment began upon arrival. The first contact at reception was already problematic due to the staff member’s very limited English skills. Communication was frustrating and ineffective. We were assigned a room where the noise from a malfunctioning air conditioning unit (or a similar system) made it absolutely impossible to sleep. We immediately reported the issue and were promised that someone would be sent to help. We waited in the room for over three hours—unpacked and ready to go out for dinner with friends—only to receive a phone call saying, “If it’s really that bad, you can just change rooms,” with no assistance offered whatsoever. We were left to figure it out on our own. Housekeeping & Room Service The next day, our room wasn’t cleaned and no fresh towels were provided. Only after persistent requests did we finally receive some towels. There was no complimentary drinking water in the room, which we find to be a basic minimum standard. A QR code was provided for food and drink orders, which we tried to use, but nothing happened. When we called reception to ask how it worked, we were laughed at and told that there is no room service. Pool & Breakfast Poolside service was also a letdown. We asked for sunbeds but were told there were none available. After searching ourselves, we found two dirty, waterlogged loungers—again, with no help or initiative from staff. Breakfast on the first day was chaotic. There was no guidance or assistance from the staff, and getting a table felt more like a fight than a relaxing start to the day. We gave up after that and didn’t return for breakfast again. Staff To be fair, a few individuals at the reception desk were very kind and tried their best. Unfortunately, they were the exception rather than the rule. ⸻ We expected a far better experience from a Meliá property. While the location might be attractive, the service, communication, and overall hospitality were sorely lacking. We would not return to this hotel.

Lewis Jones

Really enjoyed our stay here. The location was perfect – close to everything we needed. The staff were pleasant, which made a big difference. The room was modern, clean, and tidy – exactly what you want after a long day out. Breakfast was great too, with loads of variety to choose from. There was something for everyone. The only small downside was the air con – it worked fine for me, but my partner found it a bit warm at times and wished it was cooler. Overall though, we had a great experience and would definitely stay here again

Jason

Overall quite a great stay. The views are excellent. The pools are fantastic and the beach is right outside. I enjoyed the music at both pools. The staff do a good job of keeping tables clean during breakfast, and the housekeeping is great. The hotel was busy so was unable to get early check in or late checkout. I mostly require this because I often work while traveling. The common area isn’t air conditioned very effectively so it’s not comfortable to work there. There is however a shower room to get fresh before the flight. Also the WiFi on Linux computers does not work. It redirects to a link which appears blocked by the firewall until after the device is approved by their landing page system. The only seats in common area with plugs are high tops which aren’t the most comfortable to work at. Very minor concerns but these small details would go a long way.

Jadhav Pooja

We had a wonderful stay at the INNSiDE by Meliá Ibiza. The experience was even better than expected. The room was clean, comfortable, and looked just like the pictures— modern and cozy. We enjoyed the breakfast selection, which offered a wide variety each morning and added a special touch to the stay. A special thanks to Alexandra at the front desk—she was incredibly kind, professional, and helpful throughout our stay. Her warm welcome and assistance made a great impression and truly elevated the whole experience. We would definitely recommend this hotel to anyone visiting Ibiza and would love to return!

Catherine Earley

Exceeded our all inclusive expectations! Location amazing on the beach, food was a great standard and varied, drinks at the bar were good. The snack bar did an amazing burger! Although the pool area was very busy there were quieter beds in the sun terraces away from the pool a little. All areas of the hotel were kept to a high standard of cleanliness. Our room had a gorgeous sea view and was cleaned everyday. We had a fantastic break, thanks! My only complaint would be the amount of customers who ignored the no smoking policy at the sunbeds and pool bar. We will definitely return to the Leonardo Royal ❤️

amy elliott

Positives - location. Great access to the beach. Nice bars etc nearby. Rooms very comfortable, beds were very comfy and a/c was good. Food was very good - fresh and varied everyday. All inclusive drinks options were acceptable. Option of renting Balinese beds which was a huge positive (€10 per day) - completely necessary, see negatives! Negatives - rooms cleanliness not great, attention to detail lacking (hair in places, make up marks on wall, dirt on walls), cups from the bar not removed from the room daily (not sure why?). Entertainment- incredibly poor for an all inclusive hotel, great if you have under 5 yos but other than that there was nothing of any sort of quality. Sunbeds/pool management - very poor, whilst you expect the usual sunbed nutcases on holiday, this was another level. People out at 7am placing towels down and moving pool furniture to suit themselves despite the pool not opening until 10 (there was a poorly enforced barrier that we watched people ignore and go under!). Hence the Balinese beds were a godsend, we booked them each day and had privacy away from the crowds and a nice view of the bay.

Julia Martin

Nice modern hotel. Check in was quick and desk staff friendly. I had a superior partial sea view room which I was very happy with. I was travelling solo so found there to be plenty of space and storage within the room. Would be ideal for a couple. Bar staff were efficient but could have been a little more friendly. I found the food to be average, some days better than others. It has a nice outdoor terrace where you can eat which is a bonus. The hotel is situated right next to the beach and was about a 5-7 minute walk away from the resort centre which I found to be ideal. Overall I really enjoyed my week there, not sure I would return however as there was no night time entertainment.

Célia Ramalho

We absolutely loved the location and the comfort of our room, and the food was of excellent quality. The entertainment team was truly outstanding – one of the best we’ve ever experienced – keeping both kids and adults engaged and happy. Congratulations to the team for exceeding our expectations! If there’s one thing that could make the experience even better, it would be to extend the pool opening hours, as the current schedule feels a bit limited considering the long, sunny days. While not directly related to the hotel itself, it’s a shame that some guests reserve sunbeds as early as 7 a.m., which can be frustrating for others.

Rebecca Allmendinger

The hotel exceeded my expectations in every way. The food was delicious, with a wide variety of fresh, high-quality dishes that cater to all tastes — from local Mediterranean specialties to international options. The cleanliness throughout the hotel was impeccable. Rooms were spotless, common areas were always well-maintained, and everything felt fresh and cared for. Maintenance was clearly a priority — everything worked perfectly, from the air conditioning to the pool facilities, and the hotel looks modern and well looked-after. A truly relaxing and enjoyable experience. I highly recommend it and would definitely return!

Sarah Hopper

Absolutely loved this hotel. The staff were attentive, helpful and always friendly. The rooms were lovely - only thing was there was no coffee and the fridge was not very cold but this was minor. The hotel was in a great location and the breakfast and dinner was amazing!! So much choice and variety and great for vegetarians. Really loved this hotel and 100% will stay again

Daryl Game

Enjoyed my time at this hotel. Didn't seem to busy in the pool areas so could relax during the day fine. Hotel rooms were clean and shower was good. The location to the bars and strip is ideal too. The only downside to the hotel is the deposit for the cups rule. I get while hotels do it, but for me just find it annoying. Would come back again

Lauren Baker

Overall the hotel was very nice. Two clean pools which were not too busy so it was easy to get a sunbed. The rooms were really nice too with a balcony. The room also had a small fridge and kettle. The shower pressure was amazing. The only problem was the Aircon was hard to figure out. Sometimes it was on, sometimes not on. There was no way to change it. The lobby had a really strong cleaning smell which was not pleasant and £20 euros towel deposit is a bit steep. Also the breakfast was not the best. A wide selection but the bread and the pastries were rock solid. Location of the hotel was very good, a two minute walk to the main part and two minutes from Lidl. I liked the fact it wasn't too rowdy.

J.

Our cordial thanks to reception manager Diego who gave us a wonderful room and made our stay at the hotel more comfortable!) We had a great luck with him! I hope his colleagues can also take his example to treat the guests. Thats why we wanted to come back again to this hotel. Its very relaxed and peaceful in compraison to other ones in this zone, ideal for couples and older people, not party people, so you can have a different experience. Anastasia and Juan Carlos

Louisa Dobson

We visit ibiza twice a year and it was our first time at this hotel. I wasn't very happy that the rooms aren't available until 3pm as this wasn't stated by Tui when booking, it's such a long wait when you're on the 6am flight never had this at any other hotel. The reception area smells beautiful. We had the inspire twin pool view room and the room was immaculate. Mini fridge, kettle, hairdryer and safe all provided in the rooms. Beds are so comfortable and room was cleaned every day. The restaurant was lovely and clean and plenty of choice for breakfast.....loved the sweetie corner! Choice of 2 pools, we opted for the front pool which is the quiet one. Excellent location, Lidl over the road, Bus station is a 5 minute walk and the west end is only a 10 minute walk. I will be returning but please look at the option of the rooms being accessible on arrival, when you have guests checking out at 07.30am there is simply no excuse!

Ava D

We’ve stayed at a lot of hotels and this one was unfortunately the worst. There were a couple pros such as a 24 hour small market in the lobby of the hotel and the women staff at the front desk were very nice and accommodating. Besides that, not good at all. The place is extremely dirty. There are stains all over the couch and beds, there was a bug infestation and we found mounds of ants in the kitchen/living area. Housekeeping came twice over our 5 day stay and it was nice that they provided fresh towels, but nothing was straightened up or cleaned otherwise. Also note that they don’t provide irons in the rooms. You have to go to the lobby and pick one up (they also don’t have ironing boards) and immediately return the iron upon use. Additionally, the male staff are EXTREMELY RUDE so I’m not sure why they are working in hospitality. I saw another review about their attitude and can confirm it’s true. I don’t like to leave bad reviews and usually don’t but these are things I wish I knew before I booked this place.

Veronika Lenger

Absolutely NOT suitable for families, strollers, or elderly guests – avoid at all costs! We just arrived and were completely shocked. This hotel is absolutely not equipped for families with children or anyone with mobility needs. First of all, the entrance is a steep hill – dangerously steep – and there are no bottom rails or supports. If you’re alone with a stroller, you risk slipping and falling. It’s extremely unsafe. Then there are stairs everywhere. Stairs above the reception. Stairs to reach the rooms. Stairs to access the dining area for breakfast and dinner. And guess what? No elevators. Not a single one. Carrying a stroller up and down repeatedly is exhausting and unsafe. To make matters worse, we asked the night before for breakfast-to-go packages, as we were leaving early and couldn’t attend breakfast. We were traveling with two small children, and despite confirming this at reception, nothing was prepared for us in the morning. Not even a simple snack or sandwich. The hotel is also in desperate need of renovation. The facilities are old, worn out, and poorly maintained. In short, this is a disaster. Do NOT come here if you have kids, a stroller, if you’re elderly, or if you have any physical limitations. The lack of basic accessibility, organization, and service is unacceptable. Never again.

Erwin Snellen

Aquasol Aparthotel is a good but somewhat dated hotel. One thing that really disappointed me is that during our two-week stay, our bed linen was not changed even once. It’s also a pity that the complex has no parking spaces — this is really a nightmare if you come by car! Other than that, everything was fine.

Sura Jindi

I had a wonderful stay! The entire staff was incredibly friendly, attentive, and always willing to help. From the moment I arrived, I felt truly welcome. The hotel was spotless, well-maintained, and beautifully decorated. Everything was well-organized, which made it easy to relax and enjoy the stay. The shows were absolutely amazing – a real highlight of the trip! A special thanks to Oscar, who put a smile on everyone’s face every single time. I would definitely come back – highly recommended!

Jack Gemmell

Wow great holiday with some funny moments. Special mention to Letizia at reception she was funny and good. However the chopped ref who organised the volleyball tried to wake me up to help him put a rope away. It was funny though so no hard feelings. Pool is decent. Food is meh. Great location. Thanks

Kate Murch

Our stay at the Atlantic was really enjoyable. We had a self-catering room on the 3rd floor, with a sea view. Rooms are basic but more than adequate. Maid service daily, the ladies were always polite and accommodating. It was slightly noisy if the doors were banging or neighbours were loud. The pool area was clean, uncrowded, and with plenty of loungers available. The snack bar had a decent range of food. Es Canar exceeded our expectations, having read that there wasn't much in the area. The hotel is a 2 minute walk to the beach, restaurants and shops. Hippy market on a Weds. Ibiza is so much more than clubs and bars. Es Canar is the perfect base to explore the islands beauty.

Siawash Ahmadi

Luis was our receptionist when we arrived, four hours later than expected, due to delayed flights. He was helpful and helped us plan our week and suggested many restaurants and beaches. The room was clean, had a kitchenette, and the balcony views were awesome. The room service was professional as they kept checking on us for towels or cleaning when requested.

Stuart

Great hotel in a fantastic location. Rooms were cleaned daily by friendly maids. The hotel wasn't too crowded so there was never a wait for anything. We only breakfast at the hotel as we chose to go out every night for our dinner. Good selection of drinks at the bar and snack bar was fab. Would definitely return in the future.

K K

Had a lovely stay at the Atlantic Hotel. Our room was lovely and clean, comfy beds. Pool side didn’t seem that busy but couldn’t get a sun bed as the same people had the same sun beds each day, so they must have got up at 6am. The only downside of the hotel was in the restaurant, there wasn’t enough staff to set the tables and clear away the food. You had to set your own table with cutlery when you arrived in the restaurant otherwise you would never get any. Pizza was lovely at the snack bar until they ran out of cheese and put Parmesan on instead for our last few days which was awful. The animation team are awful, music too loud. But overall, we enjoyed our stay.

Ian Dennis

Rooms-good size, clean and a good view of the pool. Location-spot on, near to everything the resort has to offer. Resort-pleasant , good for families, unspoilt . Food in hotel, truly awful, this is an all inclusive offer, same cold food everyday, quality poor, more like mums gone to Icelands!! The all inclusive drinks are not all inclusive.... unless , lager, and soft drinks ! This is not a 4 star hotel!! 2 at a best. If your budget was to incorporate the all inclusive offer your family will be going hungry !!' Disappointment!!

Stephanie Emile

We chose this hotel as it’s on the red cliffs of Santa Eulalia. We had walked past it last year and thought it was beautiful, and honestly it is. To wake up and walk straight out on the cliffs is amazing, grounding and peaceful. That said, we chose the level upgrade with a sea view. Rooms are great and have everything however the room service and cleanliness is enough for me not to come back. Room service basically means doing the bed and changing the towels, but they leave old coffee cups and bottles of water. Literally don’t even touch or clean around them. It’s actually amazing and shocking. This level of cleanliness matches the services of the rest of the staff and to be honest the general service of the island. Seems to be getting more aggressive and impatient every year. Also with the Level upgrade, you’d expect valet or free parking, but they charge you €40 euros extra per day for parking unless yo self park if you’re lucky to find it on the road. For the limited number of Level rooms I’d expect parking and service overall.

Erin Purcell

We spent part of our honeymoon here and had a wonderful time! We did upgrade to Levels and had a beautiful waterfront view with large balcony. The rooms were comfortable and very clean. We enjoyed the different pools, and amenities like the daily happy hour and a massage. The staff are so attentive and kind! We would definitely come back.

Ian D

Great hotel, recommended by friends who have stayed before. Our room is in their Level section. Beautiful room, exclusive roof top pool and bar area, and separate breakfast terrace. Complimentary drinks all day in the lower terrace, tapas and extra drinks between 5pm and 6pm every evening. The cocktails are amazing, The staff are wonderful and attend to your every need. The hotel is very well situated and just a 10min walk from Santa Eulalia, where there are plenty of bars and restaurants to choose from. Something for everyone. We loved our stay and can't wait to come back.

Natalie Reid

Great hotel with exceptional staff; location just outside the marina which was a short walk but nice after a meals. The levels upgrade isn’t necessary as the hotel is so good; we paid for the upgrade but because there were so many people it didn’t feel that “exclusive” and the main pool areas had more space and better pools, so we spent most of our time there. On the rooftop there were also loads of little flies that were a nuisance and biting too. Overall it a a lovely hotel, with great staff and good drinks 🍸

Barbara

The hotel is beautiful, with a great view, in a quiet location. Rooms are well designed, very clean and I appreciated the comfort of the beds. However, the food was disappointing and for this reason I wouldn't recommend the half board. Breakfast was good, but most of plates/cutleries were dirty. The gym is spacious and well equipped. I would suggest to add havier weight dumbbells as the heaviest is 14 kg. Overall more attention from the staff to the guests would make the experience better.

Elisabete Rosa

I stayed at the Ibiza Twiins in July for 4 night for my birthday. I booked it because it appeared to be a great location with direct access to the beach. Unfortunately the access to the beach is closed and you need to leave the building by the opposite street and go around a few blocks, which is quite frustrating. We have asked the staff which they said it’s due to security reasons as people who were not guests would try to get into the hotel through this entrance and steal etc. I am not sure what to think of this, perhaps the hotel just needs security at this entrance, as all the other hotels next to it have, and other beach hotels I’ve been to. Also, when I get in from the main entrance, no one checks my bracelet anyway so another person can probably easily get into the hotel / pool area. Staff was really nice actually, everyone I spoke to were lovely even though this is a hotel in Ibiza and were things like drunk people, people not wanting to checkout of the room because they were hungover etc. Room was a standard double with a comfy bed and nice bathroom, clean and modern. I have not heard any noise even though I have seen people commenting about this issue. Perhaps I was lucky about the location of my room. Unfortunately the door was really heavy and the only time we asked for cleaning the lady left the door open. Luckily everything was fine but I do understand that the door seemed to not want to lock, I struggled with this myself and the lady for sure did not notice. Also my boyfriend asked for a birthday surprise which was supposed to be done on my birthday (a free bottle of cava) but was not sent. He spoke to the lady the next day which she said she sent the bottle so perhaps to the wrong room? Balconies were nice facing the pool where you could see the evening entertainment, look at the ocean etc. Food was the worse I’ve had in 4 star hotels. Not bad but also not outstanding and not much variety. This hotel is classified as 4 star superior so I was expecting more. A positive was that the breakfast buffet was open until 12 so you could basically lunch there or just make a sandwich and eat it later. Pool was really nice and wide but on our last day we found bits of glass in the bottom, probably a drunk person’s doing. It was clean on all days except for the last day (Monday) where you could see a yellow foam in one of the sides of the pool which was quite off putting. Evening entertainment was really good! All in all I would come back for another quick 4 day trip but would not stay for a full week. Staff worked the best that they could but medium quality of food, not beach accessible, no music at the pool, just small details which would make me search for another hotel next time I go to Ibiza. (Perhaps even another area of Ibiza).

Arjan S

I stayed at Ibiza Twins for five days in July (a long weekend) and was impressed from day one. The hotel itself has an appealing design, and both the rooms and facilities are modern and well thought out. The staff deserves special mention – very friendly, highly service-oriented, and always ready to help with a smile. I felt well taken care of in every situation. The pool area is beautiful, with plenty of space and sunbeds for everyone. Service by the pool was excellent as well, and everything was kept very clean. There is also a small beach directly in front of the hotel, which is quite charming. I particularly recommend the little beach bar there – great atmosphere and food. Sunbeds need to be rented separately (around €6 each), but that’s fair. The location is ideal if you plan to visit Ibiza’s famous clubs – it’s lively and has a strong party vibe. The hotel’s own evening entertainment wasn’t really my taste, but it’s good quality for those who enjoy that kind of program. From the hotel, it’s about a 30-minute walk to Ibiza Old Town in one direction and about the same to Hï Ibiza on the other side – very manageable. Overall, I had a fantastic stay and would definitely recommend Ibiza Twins, especially for those combining relaxation with the Ibiza nightlife experience.

Deirdre Bridget

Recently stayed here for 10 days and had a lovely experience. Staff are all friendly and helpful, the rooms and hotel are spotless and cleaned everyday. Food was tasty and plenty of options for breakfast and lunch. One small downside is no immediate access to the beach, you need to exit the hotel and go down a side street. Perhaps something to try and resolve in the future as it would be a great addition to be able to come up from the boardwalk. Location is ideal with a taxi rank right outside the hotel door. Would definitely recommend this hotel.

Azar Mammadov

As a long-time elite member of several global hotel chains, I typically stay within the familiar comfort of their premium properties. Ibiza Twiins was my first experience stepping outside of that loyalty circle—and it genuinely surprised me in the best way possible. From the moment we arrived early, the guest services team went above and beyond to make us feel welcome. Despite our early check-in time, they offered us a complimentary breakfast and a relaxing space by the pool while our rooms were being prepared. Impressively, they managed to accommodate us nearly four hours before the standard check-in time—a gesture I deeply appreciated. The service throughout our stay was superb, delivered with genuine warmth and attention. The food options were extensive, diverse, and of exceptional quality, easily rivaling or surpassing many of the five-star resorts I’ve stayed at. Would I return? Absolutely—without hesitation. Ibiza Twiins has proven that excellence in hospitality isn’t limited to the big-name chains. It’s a gem I’m truly glad I discovered.

jamie

Great hotel! The breakfast buffet is fine. Lunch we ate at the outdoor snack area and was always fantastic. Dinner buffet food was a bit of aletdown, and getting a drink with dinner is pretty much not going to happen. Service was good all servers wher happy to help and always had a smile, especially Israel that works at the snack bar she was the best! The hotel and the pool areas were always clean and tidy. We stayed in the suites the veiws are fantastic and the rooms wher clean. The location is good depending on what you're looking for, halfway between the big clubs and the old town. It's also a very short taxi to the airport. Even had a little supermarket next door. Overall, I would recommend this hotel. The upper level area of the pool is fantastic. Just use your wristband to gain access and not your room key card like we did, hahaha

ryan oboyle

When we arrived, service staff was very polite and courteous. There was some issues when we first arrived but the stay overall was good. On the first night we arrived the room was very hot because the air-con was not on for our arrival. We needed help to work it however the staff was very helpful with this. Our Hot tub was broken when we arrived and couldn’t use it the first day due to it was not filling up with water however the local site manager did fix the issue as quick as he could which am thankful for. Our room wasn’t cleaned well when we first arrived. Clear dirt on the floor. Our room service food was still in the room from the night before which showed us the room wasn’t even cleaned in the day when we was out chilling by the pool However again the staff was fantastic when I made them aware of the issue but on the other hand I shouldn’t need to make them aware, as the room should have been cleaned in the day which was problematic. Other issue that was problematic was the extra toilet roll I requested. It was left on the toilet brush stick which I thought was unhygienic, rendered us from not being able to use it. The manager gave us a bottle of cava to say sorry which I totally respect and very happy with. This for me was good customer service. The songs on the radio around the pool kept repeating thought-out the day so I would recommend some variety with the playlist. The Lana del rey summer time saddest kept playing which got boring, more songs of different types the better. The buffet was ok, breakfast buffet was fantastic, sausages and eggs was the highlight of the meal. The dinner buffet needed more variety for people who do not like seafood, more cooked meat would be better. Restaurant staff was very good and the buffet was clean and the drinks were fantastic. Food was average overall with the exemption of the pool bar restaurant which had a fantastic for menu choice and the food tasted great and to mention the staff were excellent by the pool. Drinks were also a highlight of the trip. Cocktails were very good, bar staff were very polite and helpful. The swimming pool was also very clean. Overall the pool area was the best bit about the hotel. Overall our stay was probably 4/5. The staff was lovely and fantastic. Very polite and very helpful. Facilities were good overall. Lost one star due to the issues we had when we arrived but improved as the week progressed. Wish this establishment all the best in the future because the staff were great and the hotel has a lot of potential moving forwards !

Molly Saunders

We had the most amazing experience. There is nothing that we would change. The staff are so friendly and helpful, the room was amazing (it had everything that was needed), the facilities were lovely. The breakfast had everything you need and food was delicious. I would recommend anyone here and also would love to come back next year. Thank you for an amazing stay!

Penny H

Lovely quiet, peaceful and relaxing holiday. Room was nice- we had a balcony with a partial sea view. I was a bit disappointed as we paid extra for sea view. We did not use balcony as it was far too hot. Maybe earlier in year it would be nice. Both pools lovely. No pressure for sunbeds. We swam and snorkelled in the sea every day. Lots of fish to look at and caves to explore. Watched the sunset from the top of the rocks every night. Sunset was different every night. Food was ok. Evening buffet was a bit uninspiring. Cocktails nice. Had a lovely reflexology massage in the wellness centre with Nathalie. Definitely recommend.

Solange Moreira

From the moment we arrived, we knew we had found something truly special. Barceló Portinatx is an absolute paradise — peaceful, stylish, and perfectly located. The staff are incredibly kind and attentive, always going the extra mile to make you feel welcome and relaxed. Our room had breathtaking sea views, the bed was incredibly comfortable, and every detail felt thoughtful and luxurious. Breakfasts were a dream — fresh, delicious, and with options for every taste. The adults-only atmosphere added a serene and romantic touch that made our stay unforgettable. Whether you’re looking to explore Ibiza or just unwind by the pool with a cocktail in hand, this is the perfect place. We left feeling rested, inspired, and already planning our return. Truly a 5-star experience — don’t miss this hidden gem!

Darrell Jones

The room was clean, cool and all we needed. The view from the balcony was exceptional. The peaceful pace of life was fabulous, from very busy working weeks in London to this hotel was exactly what we wanted. No noise, no happy excited children, no craziness associated to Ibiza. Quiet area, great food, fantastic staff, perfect if you want peace and to relax. The staff at the pool bar were excellent, often busy but manged the food service brilliantly, the chef at the pool bar,while we were there was top class, I've been a chef previously, and it was clear he took pride in the appearance of what he prepared, you first eat with your eyes when food is served, it look amazing and tasted great just as good. Chef clearly cared about he was serving. All bar staff were on top of their game and manged guests brilliantly. And if things couldnt get better, we were offered an ice bucket, bottle of cava and 2 glasses to sit on the balcony watching the sunset, we laughed at how great it was. Our first time there and we will certainly be booking to go back there next year once we return home.

Thorsten Schmiady

Last week was my second stay in the HRHI. It has not much to do with „Hard Rock“ unfortunately, they play very loud electric music (I think it‘s called like this) at the pool bar and in one of the restaurants. Far too loud. But it‘s not gonna belong to the „Hard Rock“ franchise anymore soon. The service at the beach bar was horrible. Around 10 waiters did the „guest ignoring contest“ and were eager to win. Oh and it also is „pretty close to the airport“ Now to the good points: The breakfast buffet is terrific! I‘ve seen many good hotels, but this belongs to the top three! And all service personnel except on the beach were great! Also a great venue for people that would like to party… the HI Ibiza is just across the street. A special thanks goes to Antonietta who completely overdelivered in making sure my room stays nice. 😀 And another big thank you to the young receptionist who had her first week and made sure, I‘ll get an early breakfast the day I left. It looked fabulous. So sorry, I couldn’t take it, as I was running late for the airport…

Rosalba Poerio

This hotel surprised me soo much! I highly suggest this place if you are going to Ibiza with kids! the girls of the mini clubs are truly amazing and super sweet!! if they could be nannies at night my daughter would have stayed with them all day! this might be my only suggestion for the hotel! cos is smarter to contract them for the night than contracting another agency! we will come back for sure 🩵 Thank you girls of mini clubs team! what a great job you do! we enjoyed very much

Donnie Puryear

I had the best time here! It was my second time in Ibiza, I had previously stayed at a hotel next door. Hard Rock was so much better! The pools were very lively during the day, and they even had a very fun concert event going on one night. Great security, friendly staff, nice facilities. It is very nice they keep things open late downstairs. I will be staying here again when I return, without a doubt! Hard Rock Ibiza was a 5/5 experience

Pascal van Hemert

🌟 Unforgettable Stay at Hard Rock Hotel – Pure Luxury and Rockstar Treatment! 🎸 From the moment we arrived at the Hard Rock Hotel, we were treated like true VIPs. The service was absolutely outstanding—every staff member went above and beyond to make our stay unforgettable. One of the highlights was the incredible surprise waiting for us in our room: a chilled bottle of champagne, a beautifully arranged fruit platter, and a handwritten note from Silvia that added such a personal and thoughtful touch. It made us feel truly special and appreciated. Our hotel room was nothing short of spectacular. Spacious, stylish, and with every comfort you could imagine—but the real showstopper was the private rooftop terrace with a jacuzzi. Sipping champagne under the stars in the bubbling jacuzzi while enjoying the view was pure bliss. It felt like a dream. If you’re looking for a place that combines luxury, attention to detail, and that signature Hard Rock vibe, this is it. We can’t wait to come back!

Chris Salmon

Very good, would come again. Not many issues apart from food is ridiculously expensive, so would recommend coming with breakfast included which is open from 7 till 11 and is amazing. Great choice and options for everyone and a lot of the food is branded. You can always eat out which is a lot cheaper, but not too many places to go. Didn't have dinner at the hotel once as was with the 10 year old but we had a lunch which was 4 chicken strips and chips for around €20. Cocktails are over €15 each. The shower leaked because the door didn't seal, the toilet light turns on automatically and blinds you in the night. The door to the balcony rattled and could hear the wind through it- but I reported this and was fixed straight away. The fridge is full of snacks which are extortionate, but means there's no space to put your own thing in there. We were only here for 4 nights, if longer I'd have asked them to be removed. There's ice machines on every floor which was good - we didn't notice this until day 3 as it's hidden round a corner in front of the stairs. The in room jacuzzi bath was very good and kept the 10 year old occupied every time we went back to the room. All in all very impressed and will be looking at hard rock hotels for future holidays